Rythm HealthReviews of rythmhealth.com

I love how simple and easy it was.

Rythm Health deserves a full five stars. From the very first interaction their customer service was outstanding. Friendly knowledgeable and genuinely helpful throughout the entire process. Everything was explained clearly and the experience felt smooth and professional from start to finish. The process was easy efficient and stress free. I truly felt taken care of and valued as a customer. Highly recommend Rythm Health to anyone looking for top tier service and a seamless experience.

Firstly, this is a very cool model with great customer support. However, they say in the intro video they do Uber pickup, but when asked they said they dont and arranged a FedEx pickup for next day. It says on site "allow up to 4 days for results to be posted," but after 5 days I had to reach out. When I finally got my results, many of the markers were missing, and when I flagged it they said I didn’t provide a full sample, which is simply not true as I provided as instructed and can verify with photos/video, because in my excitement I told friends and shared across social. They also said one of the missing markers is not included in the test but is listed on the website in many places. So ultimately, I feel like I’ve wasted my money and was blamed for the incomplete test but for my trouble they offered a $15 credit on my next $79 test. I was really excited for this, but it left me pretty disappointed especially when many of the missing markers were key insights I was depending on to support my training. I understand things happen, but this was way below the mark. I hope this review reaches the founders and offers helpful feedback to improve the experience because it’s a good model that can help many people. Damn... I was so excited about this, but to be honest, I’m not sure I will continue here as there are other options available.

Rythm has been amazing. They even text back every time I text them with obviously a human on the other end. Its a very personalized experience in my opinion ill stay subscribed for along time. I think its important to measure these markers and the doctors won't do it without hassle or alot of money. Thanks Rythm.

Solid product, very detailed and actionable guidance.

Awesome smooth process

From the moment I placed my order, the “concierge” level of care was evident. The Rythm team regularly communicated with me and even kept gently reminding me to take the sample. When I still hadn’t done so by the time the next sample collection package would have shipped, they paused the order without me asking them to do so. I’ve never a subscription company pause someone’s order on their own. Usually they’d be happy to pile on packages and keep collecting the monthly fee. I was blown away by that. So, why did it take me a whole FOUR MONTHS to do my first draw? I had worked it up in my head that it was going to hurt, so let’s just avoid that. Haha. Anyway, I finally did my first draw this morning. It was the easiest blood draw I’ve ever done with literally zero pain. I felt ridiculous for how long I had put it off! Then, I got to the part of the instructions where you’ve got to take it to FedEx. There isn’t one super convenient and my day is busy, so when I saw they would also send an uber to pick it up at no additional charge, I was just further impressed by this company. Top notch and excellent concierge service. They make this entire process so simple!

Sent my samples back. Never heard anything. Try to talk to you guys and all I get is AI generated responses that don’t answer my questions. - Customer Service follow up was excellent after my post - thank you for the quick response. Turned out my shipment was lost with Fed Ex and they never received it.