Matt S.
Great and bad
Customer service was first tier. However after my first set of results, I did cancel. I would give 5 stars to the model and service, and zero stars for the results process. For something that is marketed to those of us taking exogenous testosterone, telling me that my levels are above 1500 ng/dl is not sufficient. I wanted actual numbers as a result, not simply >1500. Combine that with not receiving the results of at least 50 biomarkers and the odd reporting of percentage ranges and ultimately I decided to not continue forward with rhythm. I did not need their speculation, I needed numbers.




