Rythm HealthReviews of rythmhealth.com

The shipping process is horrible. FedEx is refusing to ship depending on the employees. They call it medical waste and refuse to take it

This company has billed my credit card! And I never received the product! The customer service chat does not respond to message. I find a very unreliable product only because the company does not back with the promise and professionalism after you put in all your information. They know everything about you and then they don’t respond or send you your product. It’s very frustrating and very upsetting. There is no customer service phone number available.

My review is really about both the product and the people behind it. My adult son has Angelman syndrome and hasn’t been able to complete a traditional blood draw in several years because of the severe anxiety it causes. I was hopeful this device would give us another option. The instructions were exceptionally clear and easy to follow. The warming pack, skin preparation, and collection process were all very straightforward. I don’t believe our first attempt failed because of the kit itself. Looking back, I think my son may not have been in the best position for blood collection, and his anxiety made it difficult to complete the process. What impressed me most was the customer service. After I explained what happened and sent photos, the Rythm team responded almost immediately and shipped a replacement kit so we could try again. They treated us with kindness, compassion, and understanding instead of making us feel like we had done something wrong. Families caring for loved ones with disabilities don’t always need perfection—we need companies willing to work with us. Rythm did exactly that, and I’m genuinely grateful. I’m looking forward to trying again because I believe this could become a wonderful solution for routine lab work.

Easy and painless . Instructions easy to follow customer service very attentive

Everything was great. The process went well, but I think you guys need to find another way of drawing the blood. The blade the device that you guys use left a scar on my arm… It’s not good. I think you should get rid of it and just use a regular needle.

Step 1 order test kit 100% EASY STEP 2 fast and collect blood sample. So easy, way better than a finger pick or needle. I don’t mind needles either. Step 3 drop off to fedex so fast. My husband I are so excited to start our new healthy journey together

This was by far the easiest blood draw I’ve ever done. I can’t wait to get my results back. Great job Rythm Health.

Simple and easy. Feature I love the most is the feedback gives recommendations, explanations, and feedback. SO helpful!!!