Ryder RelocationsReviews of ryderrelocations.com

Put in a request to a website Monday at 7:45 for a quick move across multiple states for a job (right under 2 weeks until move date). Within minutes I was called by Robert at Ryder Relocations. In about 3-4 minutes I told him our general inventory and the locations, to and from. He gave me a quick quote which I asked for him to email as he was the first company I spoke to and that I would need to talk about it to my partner. He nudged saying I needed to give him an answer at that moment which I tried nicely to ask for an email quote and my reasoning why I would not give an answer immediately. He kept pushing me and asked for me to speak to my partner while he was on the phone. He also sent me a text with his name but no quote. The call lasted 11 minutes which 6 of them were very uncomfortable and seemed scammy. Shortly afterwards I spoke to two other companies. Robert at Ryder tried to text again within 15 minutes of me getting off the original call with him. Still no actual emailed quote. He then text me aggressively that I needed to get back to him asap. It had literally been 17 minutes. Finally he text again saying it was my loss and he was just trying to help me. In total I received 5-7 texts in a 20 minute timeframe at 8pm on a Monday. This interaction was wildly awkward and very questionable while never actually giving me a written quote just pushing for me to give a down payment of $1300. I’ve moved multiple times and this has never been the process. Avoid this company and their scammy aggressive behavior.

This company is a complete and total fraud, they are associated with Four Seasons Moving a company based out of Florida that has an huge amount of US Department of Transportation violations for loosing customer material, credit card fraud, insurance scams and not being licensed and bonded. They are know for quoting one price and then trumping up charges after they have your items. Additionally, they subcontract you items out to random Russians that with load your items with any transportable materials. This company is a TOTAL SHAM... DO NOT USE this COMPANY they are HORRIBLE....

I hope you’re reading these reviews before you book with them. I made the worst mistake by not doing research on this company. It took them over a month to deliver my furniture. A month filled with anxiety. Switch and bait tactics Priced doubled on the day of pick up. After everything was loaded, the driver and mover then threatened me that if I didn’t leave a large tip they would charge me thousands more They put significant damage throughout my home and more than 20 pieces of valuables were damaged upon arrival. The driver that delivered my items said that I was charged for 1200 cubic feet of space and my items took up only 700 cubic feet on the truck If you go with this company, go ahead and send your retainer to a lawyer. You’ll need one . You may need a therapist after dealing with them too, I did I also encourage everyone that got scammed by this company to lodge a formal complaint with the BBB (better business bureau) With enough reports, we can prevent others from being scammed by this company

DO NOT USE THIS COMPANY!! THEY DESERVE ZERO STARS!! My daughter used this company to move her things. They started loading her stuff & some @$$hole bullied her into more money, said she had bulky furniture. They waited until the item was loaded to tell her this. Then made her sign papers saying she would pay extra for the bulky furniture. It wasn’t bulky & the company knew upfront what she had. She made her destination, but her things didn’t. When she would call to get an update, they gave her the run around. They wouldn’t tell her where it was, when it would arrive, NOTHING! Her dad called & got the same BS. She had nothing at her new place. She was told she would HAVE to pay cash when it was delivered! It was 2 days shy of 3 weeks before she got her things. And they won’t unload until she paid. They broke the television & a custom made table. This mamma bear is so pissed off! When all was said and done, she ended up paying over double what she was quoted. How are they getting away with this? And how much are they reporting to the IRS?? If it’s all CASH, you’ve got to know they are NOT reporting all that money!! This company is nothing but thieves. And to the moving company, when you respond to this review, send a personal review not your lame @$$, sorry you had a negative experience. You are NOT sorry!! Angry Mamma!

Wow I wish I saw these reviews before I did business with them. My belongs picked up a week ago, when called told I should of received a Bill of Ladding. I'm sure that jacked my bill up as that have done others. I will be taking action...Soo awful!!!

I copy and pasted Matt Austin's review found below because I had the same experience. This company will lie to you over the phone repeatedly. DO NOT TRUST THEM!!!! Worst company ever! The other reviews here say it all. Please report these people to the Attorney General Office in NJ in your state! Also report to the Better Business Bureau. Don't forget to report them to the company's domain registrar and there hosting provider. Report them to the Federal Trade Commission. Report them to The American Moving & Storage Association. Report them to the Department of Transportation and to the The Federal Motor Carrier Safety Administration! In just you dont know this the positive reviews are done by bots!

Company is a complete scam that needs to be sued and investigated by the attorney general. They will steal your money. Response 2/20/24: You quote low on the initial call. Collected a large deposit. Increased the price 3x over and would not unload my belongings without cash. Stating I signed the fine print allowing this. My luggage was stolen, and 4 boxes broken. I called and emailed 5x and no one would send my contract over or insurance company information to file a claim. I filed a complaint with attorney General and local police department. You stole $4k cash by going up on your original quote (like you did to every other customer), your employees stole my designer luggage, and family heirlooms were broken. This company and its executives are pure criminals and evil.

I called customer service. Still waiting for furniture 3 days now. I cannot find out where my furniture is located. They picked up my furniture and this incident is the poorest customer service and scam. This is stealing. They requested that I send them the BOL. They have the BOL with delivery driver. Paid a lot of money and still don't have furniture. The staff I talked to acts like I should know where their trucks are with the furniture. They refuse to investigate or review documents their. They want me to do their job while they have my money.