Ryder RelocationsReviews of ryderrelocations.com

Ryder last mile delivered our new dryer today. The two young men that delivered, also took our old dryer with them. The estimate for delivery was between noon and 4:00. They got here right at noon. They were quick and very efficient. They were also extremely polite and helpful. My experience was great. I would highly recommend this company, based on my experience, with the delivery guys that helped me today.

They were unprofessional and dishonest. They move your furniture and take it to a NJ storage, then charge you extra to hire someone to deliver it. They are 3rd party. Horrible business.

It is the worst service ever received by any Movers and packers. Whatever commitments have been shared during initial discussions were proved false. Manager Ravinder and I forgot the name of the person I spoke to. He called himself the owner of this M&P and said the people who made all these fake commitments and then damaged my furniture. They have damaged my furniture and didn't cover them as discussed before booking. They even showed attitude when I reported issues I faced, and they tried to blame all their mistakes on me, saying it was all my fault. They didn't cover my furniture as promised due to intercity movement. So, as per this M&P, if it is an intercity movement, then they won't take care of the customer's stuff carefully. Don't go with their words, and I would say don't prefer them at all if you want your furniture to move safely. They charged high, saying their service is much better as compared to other providers, but it is all fake. Check all reviews before going for this option. I have seen many others who have faced these issues. I just noticed that they are deleting all the real and customer-facing issue-related reviews to showcase themselves as good for the customers. I would say don't trust them and their words. They will call you regarding your concerns raised and then try giving useless excuses and simply go away without resolving it.

ABSOLUTELY HORRIBLE EXPERIENCE. The day of the contracted move 2 individuals pulled up in front of the house and immediately tried to present us with a new quote $18,000 (yes eighteen thousand) more than our agreed upon contract. We spent 2 hours arguing with them trying to SCAM more money. They eventually load 1/3 of a 26 foot Ryder truck and then told us they were done. However less than half of the contracted items were loaded into the truck. “Too heavy, Too Big, Too Hot, don’t have space” you name it and Hamed and his co-mover tried to use it as an excuse. Five days prior to the move my wife did a item by item verification with a support person named Greg, so Ryder Relocations knew exactly how many boxes and what pieces of furniture they were going to move. Then the day of they try and upsell. Now while the 2 workers were moving what minimal items they did move, damage was caused in my house, gouges, dents, scrapes, and large holes put into the walls. The individuals were hurried, not in control of the loads they were moving and careless. At this point Hamed kept trying to get anyone to sign that they were done (daughter, son, sister-in-law). I wrote up a handwritten letter documenting the damage caused by the movers and had them sign it. It gets better. Now they want another $1500 for delivery, kept claiming they called my wife the day before and informed her of the upcharge, well no iPhone log of this, yet another SCAM. When I contacted their office to inform them of the damage the movers had caused, I was accused of being the one that damaged my home, that they cannot accept handwritten documents, ( well it’s moving day, printer and computer are packed what do you want). Customer service on the phone calls were extremely rude, and evasive. Please Don’t Use These People.

I wish I could give 0 stars. First they said our move would be $6300 then on arrival they said it was $20,000! Second, I told them multiple times I could only pay with credit card and they assured me it was ok. They showed up and made me pay with a check that I had to post date. They agreed to it but have been telling me they won't unload until cashed. Third, they assured me all my stuff would fit in their van which was the smallest moving van I have ever seen. I have been moving with the Navy for years and have never gotten anything smaller then a semi. Shockingly, it did not fit so they had to come back a different day to finish. Fourth, they didn't finish the job! they didn't pack the whole kitchen, 4 bathrooms, random garden statues, mirrors, a giant mattress pad, and an entire closet wasn't packed. They told me they ran out of boxes and wouldn't get more and left. My house was closing in 2 days, I had to hire a separate company to move my boxes across company when this scam company was already charging me $14,000 over their quote! I told them I had an ENTIRE house to pack and they still showed up with a small truck and were shocked that I didn't pack.

Once you are done with a very nice person on the phone who makes promises and gives your guarantees, it goes to hell from there. ZERO respect for your things.NO knowledge of how to pack anything... just thrown into boxes with no packing but your own items. No organization of things, just whatever loads the box. Broken glass. Broken table legs scratched surfaces broken dishes. Packers hired off the street. WORST MOVING EXPERIENCE OF OUR 8 MOVES IN OUR LIFE. Better yet, your price triples from the estimate given in order for you to get your things. This company was kicked out of Florida by Attorney General and I am striving for the same thing in my report to N J Attorney General. You are better off hiring neighbor kids and a Uhaul. * A V O I D OR B E V E R Y S O R R Y *

I had a catastrophic nervous breakdown due to this scam company. They lied about everything, luring me with a low estimate and demanding a hefty cash deposit upfront. On the day of the move, they shockingly inflated the price, effectively extorting me to pay double or forfeit my deposit. They manhandled my irreplaceable priceless belongings as if they were trash, demanded a $100 tip per person to move simple items They called me a week later coercing me to pay triple the initial quote using and took my possessions hostage until I paid triple the amount. The delivery was outrageously delayed which felt like forever. When I unpacked my belongings, I was filled with horror, and I broke down crying as many items were damaged broken or stolen. This was the king of scams. They offered me pennies for every dollar in damages with their claims department, it was a nightmarish ordeal, unparalleled in its atrocity, pushing me to the brink and forcing me to resort to therapy to manage the overwhelming stress.

I had the worst experience with Ryder relocations. It is a total SCAM!! I am so mad at myself for not reading these reviews. They start off being really nice and what seems to be really cost-effective. I spoke to them many times and explained that I had a fully furnished three bedroom house and we went through each piece of furniture. I was quoted at about $3000. When they arrived, the movers were absolutely shocked because they said they were expecting a studio apartment. The quote tripled in price and was now $10,000. I was absolutely transparent from the beginning so I have no idea how there could be a $7000 difference. I try to reason with them, but they didn’t care. Unfortunately, people were moving in the next day, so I had to have my stuff out. So I had to somehow scrounge up an extra $7000 in cash because that is all they will take. They also lie to you about the delivery date. We had a delivery date all set and made arrangements with work to be there, but then that all changed and they basically said it will get there when it gets there. We hadn’t heard anything from them, so we finally called them and they said they were coming the next day, so they gave us less than 16 hours notice. We had to scramble to figure out how we could balance our work schedules with this delivery. It was all around a horrible experience. I really do hope people read these reviews so they don’t make the same mistake. I did.