Anne
No Customer Service Response
First, my order took over a month to arrive. When it arrived, it was way too big. I've been trying for almost two weeks to begin a return, but no one from the company will respond to any of my emails! And the phone number they have listed on their website is disconnected. There is no way to receive any customer service. Buyer beware.
Response from RWB ZoneFeb 11, 2025
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

