RV Parts CountryReviews of rvpartscountry.com

Fast shipment. Wasn’t expecting it so soon. I was waiting for an email for shipment, but it was already here. I didn’t inspect the rug closely, hopefully it’s okay.

RV Parts Country has great prices and fast shipping, however FedEx dropped the ball on delivery, Will trust RV Parts Country with my next order as well

Ordering process was easy. Not being able to call customer service is annoying. Part delivered but with FRAGILE THIS SIDE UP. Upside down! FedEx delivered ac unit upside down when markings on box were quite clear.

I found what I needed quick and cheap.

Ac unit arrived and box looked fine, but inside there were CLEAR signs of rough handling, floor pan of ac was tweaked and plastic condenser fan shroud has a broken mounting tab, I won't send unit back unless rv parts country wants to replace entire order taking care of freight both ways and expediting it. Ceiling panel box looked like ace ventura had played football with it, upon first inspection contents of box looked fine but when I got it installed I discovered that the fan switch had taken a direct HARD hit to the stem which broke the body of the switch. I was able to get switch back together enough to test unit operation, which thankfully is fine, But I hope seller is willing to expedite me a new fan switch as I have a trip coming up.

Ordered two Dometic A/C Shrouds on a Monday received it in two days. No visible damage on either item. All parts and instructions are in the boxes. Didn't receive any shipping or tracking numbers. Haven't had time to install them yet they do measure out the same size as the original shrouds.

Very pleased with the speedy service! The part was as described and had the best description on the website of what I was to get. I looked for the same part on several sites. Amazon had the part but wouldn't let me add the heating element and was vague as to if it was the AC unit that the heating element as an option. Very very pleased with my purchase and will be ordering all my RV parts from RV parts Country from now on.

If FedEx had followed my delivery instructions and set them a the side door of my garage it would have been nice. MORE IMPORTANTLY not one box was sitting with "this side up". All were on there sides! No damage that I can see, yet. It just was a lack of respect.