RV Parts CountryReviews of rvpartscountry.com

Ordered an AC unit for my RV and it was delivered damaged. Have been trying to get in touch with someone to send a replacement with absolutely no response, except for an auto reply that ask the exact questions that are already in the previous emails (ie; order # and photos).

WE HAVE NOT RECEIVED OUR ORDER #AB-275133 PLACED 6/8/26 $304.12 PURCHASED QTY 4 OF 7-WAY CAR END CONNECTORS PART#190916

My experience with this company was incredibly frustrating and disappointing. I received a defective part, and instead of taking responsibility, I was told I needed to return not only the faulty item but also a NIBCO P-trap that was cemented to it—something I didn’t even purchase from them. On top of that, I’m expected to pay for return shipping. That’s simply unacceptable. When a company sends a defective product, the burden should not fall on the customer to fix their mistake. What made this even worse is that after dealing with this situation, I looked into their reviews and realized my experience is not unique. There seems to be a consistent pattern of poor customer service and lack of accountability. I genuinely regret not checking reviews beforehand. I will not purchase anything from this company again, and I strongly encourage others to think twice before ordering. Based on my experience, this is not a business that stands behind its products or treats its customers fairly.

Customer (3/11/2026 9:36:46 AM) Message it very hard to know what you cancelled, because of lack of supplies. As a business myself, depending on professional service from a parts supply company. I'm not happy with how RV part's country operated in handling and explaining what parts are cancelled What parts have been cancelled due to unavailable, a week after taken the money Automated responses. Zero customer support Stephen A Berry CEO Sberry RV camper 401-667-2531 North Kingstown RI Tulsa Oklahoma Portland Maine Westernville NY

I bought a DISH tailgater pro on 12/18/2025 I used it one day and it stopped working. DISH tried to help me get it set up, but it would not come online. I sent them an email and they said I had to take it up with the manufacturer well the manufacturer of the tailgate King is out of business and there’s no way of getting a hold of anyone that works on him and they will not take it back, trying to get a hold of anybody at RV Parts country is a joke. The company is a joke. I will never buy nothing from them ever again I’m sure they probably knew that the company had gone our business and we’re probably just trying to get rid of the stock they had.

You sent me two boxes of camco holding tank disinfectant and used NO PACKING WHATSOEVER !!!!! MOST OF THE POUCHES ARE BROKEN !!! NOW YOU WANT ME TO RETURN THEM TO GET A REFUND ???? NO. YOU GUYS SUCK !!!!!

I should have read the reviews posted here before ordering. I ordered caulk that was so old you could barely squeeze it out of the tube. I complained that this was old stock and was told to send photos. I did although photos don't show much about dried out caulk. Then I was told that I had to return the tube which was kind of ridiculous. It would have cost more in shipping than the value of the product. I tossed it when it proved worthless. There was a lot of back and forth with customer service that went nowhere.

Zero communication from this company. I don't like dealing with a company that makes it totally impossible to talk to anybody.And doesn't give you any feedback whatsoever. I ordered several RV parts before the holidays and I got a quick email that they were refunding my money with no explanation and cancelling the order. When you call them, they tell you right on the phone.They're gonna disconnect you and to fill out a customer request which I did multiple times and never heard from anybody. I would never order from them again. If you're going to deal with online sales you need to have the people required to offer good customer support.