RustypodReviews of rustypod.com

first time ordering. poor experience. I wanted someone to call me the paying customer back regarding an upcoming project., Never called me back. I was hesitant to order, but i gave them a chance and placed a small order to see how they would do. result not good They made the decal the wrong size the funny thing is and i quote them" we currently handle customer service via email to ensure we provide detailed and accurate assistance.". well that did not happen. since i was corresponding via emails and they still got it wrong. Now they did say they will correct the size and send me the correct size for free and i can keep the wrong sizes. But now since they delayed me, now i have to delay my customer. update 3/10/25 They screwed up again 2 in a row. you would think they would learn from their mistake. If they would have called me back but i figured they don't have anyone who speaks English. They did send out another set of signs. My Original size i wanted was wrong. so they send out another set for free. and that size was wrong. they said after i received the signs that the size would have been distorted. OK but they never communicated that to me until afterwords. This whole process could have been taken care of if they spoke english and called me back. their quote " we currently handle customer service via email to ensure we provide detailed and accurate assistance.". communicated twice and they still screwed it up!! I will never purchase from them again . Terrible !

Email communication was exemplary but they don’t do phone calls to discuss project. Hesitant, I ordered anyway. I ordered 3 like images which should’ve been all transfer cut but one was contour cut. When I asked, they don’t follow up to see if the system made a mistake, the decals are printed elsewhere and they are just the middle man. (Backing paper says ovijet thegioimayin com and is Vietnamese it appears) Product is of poor quality-to be clear, it’s an image printed on clear inkjet paper so once applied, you still have the glossy clear (looks horrible on a patina vehicle). This is a printed image and scratches easily also-this is not “color through” vinyl.. If you’re looking for quality cut vinyl, find a local business. Yes it will cost more but you get what you pay for. This is a great option for kids school projects or around the house but nothing I would put on a vehicle.

A good honest company that wants the customer to be happy. This is a on line company that you can trust.

Beautiful decals and very easy to apply. This company is top notch and I definitely recommend Rusty Pod for awesome designs and great customer service. The decals made my old 1970 C10 look plum saxy.

Like decals alot. Have to wait till it gets warmer to install them. Also like t shirts as well. Thank you.

These people are great to do business with they actually care about there customers

Great product I will buy again.

Communication from your company is great. I ordered 2 because I never saw where the price is for a pair. Now the decals are fairly cheap. Your transfer paper hardly sticks and tear easily. The decal has the lower clear that shows up and is poor. It's a okay decal, but not for a custom truck. Thanks.