Erik S.
Good paint good service
Had a drama with final coat clear rustoleum were first class in service
Rust-Oleum is a manufacturer of protective paints and coatings for home and industrial use.
Rust-Oleum (rustoleum.com) has 255 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Manufacturing · Lake Zurich, Illinois
Excellent

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Manufacturing · Glendale Heights, Illinois
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255 approved reviews, newest moderated first
Erik S.
Had a drama with final coat clear rustoleum were first class in service
Sharon
I have used dozens of Rustoleum spray paints of all kinds, and there isn't anything wrong with the paint itself. The problem is that when you take out a partially used can a year later to use it again, it almost never works. No, it's not a clogged nozzle (although I have found you can no longer clear nozzles by holding the can upside down); it's something about the tube. This rarely happened with paints decades ago (in those days you COULD rescue a can with a clean nozzle); I believe it has something to do with new cans you can supposedly use upside down, etc. People complain about it online all the time, and some people clear them out with compressed air--which I don't happen to have. This is completely unacceptable. Of course Rustoleum claims it is because the nozzle is clogged (not true, since I have put new nozzles on), but if they really believed that, they would include a few extra nozzles with each can; they're probably a couple of cents each (if that), and could fit inside the lid. They'd get a lot of brownie points for that. But they don't. Because it's not the nozzle. Finally I got so fed up with throwing away nearly full cans of paint that I emailed Rustoleum and demanded a refund. They told me to photograph the cans, so I put them all in a stack and photographed them, and without much more ado, got back almost $100 for 13 cans. I had assumed that I probably couldn't return cans that were years old, but Rustoleum said we can return any can that isn't working, so in the future I plan to copy and/or save the receipts and take back all bad cans, no matter how much later it is and no matter now little paint is left. If the stores won't accept them, then I will get the refunds from Rustoleum again. I'm sick of paying for paint I can't use.
Heimdall
This was the worst experience we have had with Rust -Oleum product to date. Built a new shop, 30ft x 50ft and brand new concrete floor. Put their epoxy floor coating on it with the "no peel promise" and it is peeling up every time I park anything on it. Back and forth with customer service and I still have a floor with epoxy peeling off of it. Waste of over $1200 Definitely will not recommend this product to anyone.
Rachel M.
This is my first time using Rust-Oleum and I only bought it as I couldn’t get the colour in my usual chalk paint. I sanded down an old pine chest of drawers and cleaned off. Applied the paint and I have to say, compared to my usual brand, the application is awful. Although it looks a good consistency, it seems to drag and it’s almost like it dries too quickly so when you brush back and forth, it creates ‘bits’ or bubbles. It’s really odd as the surface has no varnish, no previous paint, no wax. So, not wanting to give up, I scotched it and went in for a second coat which was worse! So thick! And exactly the same thing happened. I’ll stick to my usual brand in future and sorry I won’t buy this brand again. I’ve wasted too much time on it……and money!
Sarah A.
Kitchen cabinet paint Sage Mist Order arrived quickly Lovely colour, was easy to paint via brush and roller. Has transformed my kitchen. Would recommend this paint for kitchen.
James W.
Awful furniture paint, as the colour claims to be 'slate' grey, which on the tin looks like a medium warm grey, yet it comes out as a light purpley blue grey and very lilac! Terrible colour as it clashes with modern decor! Doesn't dry properly either and always feels moist
Farah V.
Part way through painting a kitchen with this. I’ve previously hand built two wooden kitchens, and repainted a third, but decided to revamp an existing DIY store kitchen at our new place rather than replacing it. The good bits: stunning colour, and once dry it has a lovely soft sheen and looks lovely. The honest / bad bits: a) you can’t paint it on directly as claimed - I did several test patches and it peels off. You need to sand off any commercial lacquer first. b) after sanding off the lacquer, it still scratches easily, so you will need to prime the surface first (which also improves the colour luminosity. c) and this is the worst bit - it’s thin and very runny. Not sure what the people saying they got one coat coverage we’re using, but you need at least five coats to get any even coverage - I’m applying six or seven (I seem to need more on the doors than the kitchen carcasses). It also needs to be bone dry before applying each coat, or you end up pulling the paint off! The thinness, subsequent need to be constantly vigilant for drips, and multiple applications mean that in the time it would have taken me to paint almost all the kitchen, I’m barely a quarter of the way in - but I’m half way through the tins I ordered, which wouldn’t be the case with a quality eggshell needing fewer coats! It’ll look good I’m sure, and I can’t yet comment on its performance long term, but I found both eggshell or chalk paint and wax on wooden kitchens was way easier to use.
Maky A.
Terrible customer service! Ordered paint. Didn’t turn up. No way of chasing other than via email. Same response of ‘it’s on its way’ every time but not able to give me information on when or how to track. Very disappointed