RustClash.comReviews of rustclash.com

Response from RustClash.comSep 29, 2024

Hi Jon, We’re sorry to hear about your frustration, but we want to assure you that RustClash operates with complete fairness and transparency. Our system does not favor any specific players, and bots are subject to the same random odds as everyone else. Both cursed and normal modes follow the same random principles, though it's worth mentioning that cursed jackpot has been removed. You can still verify the fairness of every game through our fairness page at rustclash.com/fairness. If you have any concerns about specific games or outcomes, feel free to reach out to our support team, and we’d be happy to assist and investigate further. Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi Kai, Sorry to hear about your losses, and we hope you've had some big wins since then ❤. If you’re feeling overwhelmed or just need a break, we encourage you to use our self-exclusion tool, which allows you to step away for a bit. If you have any other concerns, feel free to reach out to our support team! Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi Lbs TV, Thank you for sharing your experience, and we’re sorry to hear you’ve had a difficult time. Please know that all outcomes on our platform are fair and random, and every game can be verified through our fairness page at rustclash.com/fairness. While wins and losses are part of the gaming experience, we encourage responsible play. If you ever feel overwhelmed, we offer tools like our self-exclusion option to help manage your gaming activity. We understand the frustration that can come with a losing streak, and if you have any specific concerns, our support team is here to assist you. Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi Zuccy, Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience on RustClash and that you appreciate our diverse game modes, rewards, and responsive customer support. We strive to stay at the top of the game with frequent updates and secure cashout options, and we're happy to see that it's making a difference for our players. As you pointed out, all game results can be verified through our fairness tab at rustclash.com/fairness, ensuring transparency and trust in every battle. We truly appreciate your support and are excited to continue providing the best experience possible! Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi there, Thank you for sharing your feedback. We’d like to clarify that streamers handle their own giveaways during Twitch streams, but any concerns raised regarding them are taken seriously. In the past, we have identified issues where some users were creating scripts to join free battles faster than others. Since then, we’ve implemented additional measures to ensure that every player who enters a free battle is legitimate. If you ever have concerns about the legitimacy of a player in a free battle, please don’t hesitate to reach out to our support team, and we will conduct a thorough investigation into the account. Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi there, We understand your frustration regarding the ban, but we want to clarify that stacking or abusing rains violates our Terms of Service under section 11(q), which prohibits farming rewards contrary to their intended use. Additionally, we take age verification very seriously. No one under the age of 18 can use our platform, and if we find out that someone is underage, we immediately remove them or require identity verification to ensure we are complying with all regulations. If you have any further questions or concerns, feel free to reach out to our support team for assistance. Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi there, We understand your frustration regarding the ban, but stacking rains for extended periods without using them violates our Terms of Service, specifically section 11(q), which prohibits farming rewards contrary to their intended purpose. The rains are meant to be played with when claimed, not saved up indefinitely. As for case odds, we ensure that all outcomes are fair and verifiable through our fairness page at rustclash.com/fairness. If you have any further questions or believe your account was banned in error, please reach out to our support team. Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi there, We're sorry to hear you feel this way, but we want to assure you that RustClash operates with full transparency and fairness. We do not engage in any unfair practices, and all transactions and game outcomes are verifiable through our fairness page at rustclash.com/fairness. If there is an issue with your deposit or account, we encourage you to reach out to our support team so we can investigate and assist you further. Kind Regards, RustClash Customer Service Team