very good site if you have good luck and are not a rage beter
Response from RustClash.comSep 29, 2024
Hi Aiden,
Thank you for your review! We're glad to hear you're enjoying the site, and you're right—luck and patience are key. We appreciate your feedback and wish you continued success on the platform!
Kind Regards,
RustClash Customer Service Team
SO
SoYeR
The site is trash i won a 9% upgrade…
The site is trash i won a 9% upgrade for 2 usd in winnings and didn't receive the money and the mods dont answer to my ticket...
Response from RustClash.comSep 29, 2024
Hi Soyer,
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. We did handle your issue, though we admit that our response time wasn't the fastest at that point. Since then, we've built a dedicated team of moderators and administrators who now maintain a response time of under 1 minute to ensure a much quicker and smoother support experience.
We appreciate your patience and hope to provide you with better service moving forward.
Kind Regards,
RustClash Customer Service Team
ED
Edvin
site is broken looking realy old and…
site is broken looking realy old and its riged so you newer win good priced skins not reckomending
Response from RustClash.comSep 29, 2024
Hi Edvin,
Thank you for your review, even though it points out areas where we were lacking in the past. Your feedback helps us improve. Since then, we've made several updates, including enhancing our transparency with a fairness page, where you can verify every game at rustclash.com/fairness. We’ve also published our house edges at rustclash.com/questions, ensuring full transparency across our games:
- Battles: 10% House Edge (due to cases being used).
- Roulette: 6.67% House Edge.
- Upgrader: 7.3% House Edge.
- Mines: 7% House Edge.
- Plinko: 7.2% House Edge.
- Dice: 6.5% House Edge.
- Cases: 10% House Edge (built into item pricing).
- Jackpot: 7.5% House Edge.
Additionally, we've redesigned the site for a more modern experience and resolved any past lag issues. We’ve always been fair, but we’re now more transparent than ever, and we are proud to be one of the leading Rust sites in the game.
We appreciate your feedback and encourage you to check out the improvements firsthand.
Kind Regards,
RustClash Customer Service Team