runwayml.comReviews of runwayml.com

Horrible. Unusable results, and worst. NO support. I opened a ticket asking for a refund once I saw that in about five minutes I was out of my paid monthly credits with no usable output. I never received a reply. I sent two more messages and still have never received a reply. AVOID!

Runway ML is quite frankly the biggest piece of rubbish ever to grace the internet, even after 50 iterations it will give you poor results, it wont listen to your prompt, half of the generations will just be static no matter what you write, even using chatGPT to enhance to prompt it will give you nothing. the only way to get even a half usable clip is to get the unlimited account and create 100 versions and even then you will be restricted to 2 generations at a time in a relaxed mode. I get the technology is new but this is so bad its nearly a scam. avoid this for another 5 years whilst it becomes even remotely usable. to add to this, the moderators of the runway discord are blocking anyone that even mentions the recent limiting of 1 generation at a time on the "unlimited" plan. its quite scary as they are just censoring anyone that they don't agree with. the reviews on here speak worlds about what runway are actually like. Runaway from Runway

I paid both basic and pro and twice they had to give me the money back after a claim. First time I paid for the basic 15$ and I got not even a second of video that I could use. The videos come out extra slow mo so they last longer and they deliver the time you asked for but if you play them real time is only 1-3 second video what the site provides. Also there’s innumerable bugs as the fact that you prompt three times and nothing happens you close the window and prompt with copy paste same words and does something different. No consistency, no generation and not worth the time or the money investment. Now I paid for a pro plan 33$!!! that I used yesterday with no results and they had to give me back 1000 credits spent. I am going to give it a last chance and if it doesn’t work I will claim for my money again. This is taking advantage of creators around the world they are training their ai while you pay them and not giving any of the promised results but excuses. Let’s see what happens but if they keep scamming people like this I will consider legal action cause I have plenty proof of scam right now…

Absolutely not worth the costs. You basically pay 15 dollars and get less than a minute of video generations which more time than not look terrible and you can't refund. There is many alternatives you can choose.

Long story short I tried out the free version so I could see if the tech is there enough to be worth paying for. It's not. It generated completely unrelated prompts to what I typed. It's pretty cool we are getting to the point of being able to generate good video visuals with AI, but the fact is it's not just there yet. Think Windows 98 levels of advanced, best off waiting till it gets to Windows 7 or higher.

This is the biggest waste of money I made. I have absolutely no idea why half of my prompts aren't accepted. It is completely worthless and unusable. To be fair, I guess if you only want to direct cartoon dogs, it is fantastic. Just make sure the dog is wearing clothes, otherwise it will probably be rejected. Completely useless, go with someone else, learn from my mistake.

The worst experience ever. Loved Marked but and went frequently. But this runway06 is a while different animal. Hated it. Literally hated it. The manager has no customer service. Went for a celebration and it was RUINED. The more we asked them to.turn the music down the louder it got. You could not hold a conversation. Perfect way to burn $400.00. The place used to be full all rooms. Now the bacl.room is a clock closet. Shows how far downhill it has gone. Not a happy customer

Canceled account , they kept changing me. Noticed they charged me twice evey month for service , contacted them they said there was two emails associated with my account . Long story short even after all that they charged me 3 times ($150) for a service I canceled months ago , never used. Never will use . Return my money. They can't be trusted, not an ethical business. Thanks