Jean Phillippe W.
Do not pay for unlimited..
Do not pay for unlimited... I did, and for every video what i want to create I have to take out more credits. FULL ON SCAM!
runwayml.com is listed under Video & Sound.
runwayml.com (runwayml.com) has 363 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
Showing 335 reviews with 1 star · Clear filters
Jean Phillippe W.
Do not pay for unlimited... I did, and for every video what i want to create I have to take out more credits. FULL ON SCAM!
Ryan
I wished I read the reviews before. Horrific results, completely unusable. Don't waste your money!
Benjamin H.
Most useless tool. Charged me 600 credits for the most useless video ($15) and wouldn't refund. Shocking customer service. Dont even bother
Moser
in 10 seconds of video they took away the entire monthly tariff
Veton I.
I had high hopes for Runway AI's video generation, but the results were absolutely terrible. The output was unusable, incoherent, and nowhere near what was advertised. None of the materials were usable for my project. To make matters worse, when I reached out for a refund, it was flatly refused despite the product clearly not delivering on its promises. I ended up wasting both time and money. Extremely disappointed and would not recommend this service to anyone looking for professional or even basic creative tools. Avoid at all costs.
Laura H.
I signed up for unlimited. I have had it for just over a week now. It takes a really long time to download anything and I am using simple prompts like I’ve been advised by the online guide they give you. And a simple instruction of “smell the flowers”. Is just too much for it the subject keeps trying to eat them. .. and also keeps trying to eat her coffee cup .. and the hands are never right. I just think it shouldn’t even be out on the market until they get it right .. they are taking peoples hard earned money.. come on runway … shape up or ship out !! I will be cancelling my subscription .. I will write another review if I have problems doing that. 😤😡😤😡
Giovanni
STATE ATTENTI PERCHè NON FANNO IL REFUND. Non sono seri. Evitare
Li
My account was randomnly suspended in the middle of working on a project, even though I paid for their Unlimited tier!