runwayml.com is listed under Video & Sound.
runwayml.com (runwayml.com) has 363 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
Showing 335 reviews with 1 star · Clear filters
Ethan S.
Awful service, poor customer support, and misleading pricing. The so-called Unlimited package is far from unlimited; you still need to use credits to generate videos at an acceptable quality level. Their own models produce extremely poor results, and when you realise this and request a refund, support simply goes silent. It cost me $95 just to learn that I paid for a service that doesn’t deliver what it promises.
Cherif B.
Attention c'est des voleurs, il te propose de t'abonné et en une utilisation sans la télécharger, il te demande de payer encore
N M.
total waste of time and scam. over promise in their ads and pay for influencers to generate fake results but when you use the site all they do is suck credits and give you very poor unusable videos.
Morten H.
Dont use this platform EVER !!! The system keeps taking your “credits” you put money in and you want to eksport your video and it will only make them in 16:9 aspect ration, then they apologize and say they will do all the next videos in 9:16 aspect ration and then without you accepting this it starts generating videos BUT ONLY IN 16:9 !!! Not only that it is a bad program with lots of bugs - just so yourself and your money a favor, DONT EVER USE RUNWAYML
George L.
DO NOT USE. They generated a horrendous video and only let me have two attempts at creating it despite me paying a monthly fee! Total SCAM
Matthew F.
Poorly trained AI. Had to explain over many prompts what I wanted to have. It mistook one of those explanations as a go-ahead for rendering which I had to cancel. When it finally understood what I wanted, I followed its instructions how to proceed and even then, the results were mediocre and unusable. And credits fly out the window!
Craig S.
It didn't work like advertised and they have no customer support.
Mustafa J.
I used this app and it consumed more than half of my credits without producing any usable output. It feels like I paid for nothing. I’ve already requested a refund and don’t plan to use this app again. This experience left me with the impression that the system is unreliable and unfair. Unless they fix this issue and make their credit/refund process transparent, I cannot recommend it.