RugPalReviews of rugpal.com

No tracking information was provided. Packages arrived on October 31st (I think), I received an e-mail informing me that my order had shipped on November 3rd. Luckily no trick-or-treaters took my packages. Nice rugs though.

This is my first experience shopping at RugPal and so far I am very pleased. They had a rug in the exact colors that I needed to match my living room furniture at a great price and shipped it out within a day after I ordered it.

It it was very good to shopping with Rugpal.The item i purchased is a very good quality. The colors of the rug look the same as what actually is. Delivery was fast and the package was in perfect condition. I am very happy with Rugpal. I highly recommend this website to rug lovers.

This was a very user friendly web site.

Was told order complete accompanied by FedX tracking number & date shipped. Then received email that product is on back order & not available for up to 6 weeks.

great service, awesome selection. Quick shipping..

I recently ordered a rug online to use in one of our model homes. I was very pleased with the web site; however when I received the rug which was supposed to be Navy (which was the color stated on the color selection) the rug is actually an "electric" blue. Very pretty but it absolutely did not go with the navy selections which I had chosen for other design elements in the room. I kept the rug and am using in another application; however, I will not order again from RugPal online as I do not trust the color identification. It is no where near navy and would have been a real hassle to return if I had not been able to use for another project.

I had searched and searched for a specific rug at the best price and with free shipping. RugPal met and even exceeded my expectations by including a free rug pad. Will certainly continue to use them.