RuffleButts / RuggedButtsReviews of rufflebutts.com

I purchased the cutest monogrammed bubble romper on 05.06.22. I sent it as a birthday gift that was opened 05.25.22. Unfortunately, the tag sewn in the garment did not match the sales tag and the personalized romper was too small. I called 05.26.22 at 2:45p and spoke with the kindest customer service representative - Mallorie -who apologized and said they would send the correct romper directly to the recipient. At 5p on 05.26.22 - the same day - I received an email stating the order was on it's way! I am so pleased with the not only the excellent quality of the products I purchased but also and especially the way they value their customers!

Excellent customer service! Very kind, helpful and fast communication. Adorable products and a company that backs the quality… a win-win!

RuffleButts is incredible! The quality. The look. The colors. The fit. I have 2 girls, ages 4 and 6. I got 4 swimsuits for each one size 5 and 7. They fit them both incredibly well. My 4-year-old has a solid thicker built. My 6-year-old is tall and very lean. So these swimsuits are for all body types and sizes. And they provide amazing coverage which is what I like the most! They respond to any questions immediately and they ship extremely fast! Even their packing is superb! Highly recommend and will never buy any other brand again!

The quality and CUTENESS of Rufflebutts swimwear is unmatched! Their customer service is also excellent- I was able to get my issue fixed in record time. I love this company!

Excellent service and extremely prompt mailing of replacement.

Amazing brand, impeccable customer service. I interacted with 3 different customer service members in order to exchange a couple of items. My request was fulfilled with ease. Each of rep was attentive, friendly, and cared about me having a positive experience. Thank you for caring about your customer's happiness! I am truly grateful for your service and your high quailty children's clothing.

I placed an order on 3/15 in hopes to have the bathing suit in time for a birthday party on 3/26. The suit was part of the present. On 3/23 I called the company to find out where it was. Online the order still was in the “processing” phase. When I called, I spoke with Renata. I explained what happened and she stated that the suit I ordered seemed to be out of stock now and apologized for the inconvenience. She offered me a new bathing suit of my choice and would not charge me the difference. She also over night it to me so I would have it in time for the party. I have never had such an accommodating and professional company be so gracious. I wish all companies had associates like Renata. This experience could have gone either way. I was expecting them to tell me there was nothing g they could do and I would be out looking for another gift. This is the type of company that makes you want to tell your friends about and be life long customers. I was excited to see my package arrive on time and when I opened it, it not only had the new suit I chose but the original one as well. There was a note inside that read, “Received the original suit in a return right after speaking with you on the phone. I think it was meant to be! Renata. I think this review speaks for itself and Ruffle Butts is the best company around!!!

I needed help coordinating a hat with clothing and Renata gave me several great suggestions, responding quickly! Thank you!