RuffleButts / RuggedButtsReviews of rufflebutts.com

I had a wonderful first time experience with this company. Great customer service and I will be buying more for my granddaughter from RuffleButts!!

I've been buying RuffleButts for the last few years since my son was born and now I have a newborn daughter and can't stop buying clothes for her. She was a chunky baby so the size I ordered didn't fit. I called customer service to just discuss sizing and the exchange policy and the girl I spoke with was so kind. We talked for ten minutes about sizing and towards the end she sent me a label to mail my items back for an exchange. I cannot express how genuine and thoughtful the RuffleButts customer service team is. Looking forward to my exchange!

I had ordered my granddaughter some monogrammed fall outfits for her 1st birthday. I received the adorable clothes but one of the items was the wrong size. I called Customer Service and they immediately placed a new order with the correct size and monogram to be shipped out the same day. I was told to keep the incorrectly sized item since it was monogrammed so I didn’t even have the hassle to send it back. Impressive customer service! I will be a frequent customer for sure!

The customer service rep was extremely pleasant and professional. I will continue to be a customer and will recommend to others!

Blown away by the customer service. An item slightly different than what I had ordered (an old version of the same item actually without a new update) was sent and when I notified them, they immediately said they’d send the new one and that I wouldn’t have to deal with the hassle of returning the original one they sent me. That was a big relief to be rid of that hassle, and they just truly acted like they cared and made it so easy!!!

I contacted customer service because I was dissatisfied with a swimsuit. I wanted to express my disappointment and I didn’t expect much of a response. But Wow! They surprised me! Summer listened and took care of it completely. Nowadays good customer service is rare. This really stands out and I will share with others! Thank you Rufflebutts :)

Customer service! Summer in customer service made the experience! She was able to modify my order so it would arrive as I had hoped. Quick, efficient and extremely pleasant. Not to mention the adorable boys swim trunks and zippered long sleeve swim shirt. Ordered as a baby gift. Third time I have bought a gift from RuffleButts. People love the gift and so practical and fun!!!! Thank you Summer in Customer Service!!!

Love their clothes! Super cute and well made. We had an issue with peeling on a swimshirt recently & customer service sent us a replacement before I could even ask for one!