I went to Ruby Tuesday on Veterans Day and the waitress would not give me a discount on my food and it clearly states on the door 10% military discount, when I inform her of this, she then tells me that I have to have a code. So I will go back again.
MM
Melissa M.
Excellent meal, excellent service
We went for an early dinnet at the Athens location where we met our server, Jessica. She was beyond amazing, so sweet, and we never had to ask for anything. Turns out today was her 2nd day waiting tables. Blew my mind! I figured she had been serving for many, many years! Idk who cooked our meal, but the steak was perfection, ribs were literally falling off the bones, and the salad was very fresh. We made sure to speak with the manager about our experience. It’s hard to find a restaurant where the food is enjoyable, atmosphere is great, and it doesn’t hurt that they have great coupons for food! Keep up the great work. We will be back soon!
WA
Wanthasavage
Abreannah was great
Abreannah was great. Thought she was a manager at first the way she conduct herself. Salad bar was really good. Plenty of options. Place really did a turn around.love it
RO
Rona
Alcoa Tennessee furrows road. A+++
Alcoa Tennessee furrows road. The Manager Ryan was very accommodating. And the waitress Brianna way above the call of duty. I have severe fish and seafood allergies. She Made very sure that the wait staff and the cooks knew of my allergy. They Checked and triple checked the grill to make sure it was very clean before preparing my food. They were super friendly. Brianna deserves a shout out! Thank you for my safety!
KB
KB
I ordered shrimp parmesan and my…
I ordered shrimp parmesan and my husband the chicken with penne pasta. Both of our meals were 100% salt. That was the flavor. Breadsticks - salt. I'm glad we got salad bar or we would have left hungry. The guy working over the salad bar was so inpatient and he may have well just pushed me to the side. There's no good reason to stand so close to me waiting for me to get out of your way buddy. That was really rude. But our waitress didn't want to be there either.
My husband and I rarely afford to eat out. That experience keeps us understanding why we don't.
SR
Sue R.
Perfect eating experience
The food was great, the price was do-able, and our waitress, Celina” was exceptional .
RH
Robert H.
Worst Dining Experience in 50 years
When we arrived, the place was almost deserted, at 7:00 on Saturday night.
1. I ordered water with a twist of lemon. My wife ordered lemondade. After a few minutes, the server informed us they did not have any lemons.
2. My wife ordered chicken parmigiana. I ordered the 5 cheese cheesesteak. We both ordered the salad bar.
3. The salad bar was delicious.
4. After some wait, our food arrived. The chicken parmigiana looked like someone had cut a slice of shoe sole and poured some Chef-Boy-R-Dee sauce over it.
5. My sandwich looked delicious but I found out it was loaded with Jalapeno peppers.
6. We complained to the hostess. She offered another dish but warned us that all the chicken dishes were alike. My wife said she would go with salad bar only. Note that a salad bar as a standalone is about 13 bucks, as a side it is about 7 bucks.
7. I complained to the manager about my sandwich and he told me that the peppers were not jalapenos, but were green peppers. First, I know was a jalapeno tastes like, and second, according to the menu, no peppers of any type were on the sandwich. I did eat the sandwich, picking out the peppers as I went.
8. The manager was gracious enough to ask what I wanted him to do. That was the high point of the evening. I asked for a free dessert for my wife and I to share. He looked like he was going to be sick, but he reluctantly agreed to my request. I did not want to take undue advantage of the situation so I ordered the least expensive dessert on the menu, a chocolate chip skillet cookie. After about a 10 minute wait, the server came out and said they didn't have the ingredients to make that dessert, could I make another selection. So, I ordered at chocolate explosion sundae. After about 5 minutes, the server came out and said they couldn't make that one either.
9. At that point, I was like, "To Hell with it", and asked for the bill. I received a bill for nearly $40.00.
I asked for the manager, again, and told him that there was no way I was going to pay that for the experience I had received.
10. He returned with a bill for $32. I was hot under the collar by this time. I told him, that I would pay for 2 salad bars at the side dish price, and my wife's lemonade. My water was free. My thoughts were I would pay for the food that was actually good.
11. When he came back, he was charging the entre' price for the salad bars and insisted that I pay that amount. By this time, the discussion had moved to the host area and folks were leaving during our argument. He said he would take care of and stalked off. I don't know what he meant by "take care of it" and by time, I didn't care. I tore the bill to shreds, and walked out, leaving some advice for those waiting to find another restaurant.
As stated above, it has been at least 50 years since I ran into a situation that bad.
JB
John B.
The food was delicious
The food was delicious. It was served quickly and arranged beautifully on the plate. The atmosphere was great. We had a wonderful waitress and the managers over there are great too.