Vida F.
This service was outstanding
This service was outstanding! The guys arrived on time and moved quickly. My container was packed to capacity and nothing was damaged. Super kind and professional service. I’m extremely satisfied.
Ruby International Consultants is a woman owned international relocation company specializing in relocating families and individuals worldwide from and to the United States. With 30 years of experience, we are well versed in the most efficient and cost-effective transportation methods. We understand how stressful it may be moving, let alone moving to another country where customs, language and mentalities may differ to those we are accustomed to. Hence, our number one priority are our clients and providing the most seamless and stress-free experience while your possessions are in our possession. We have learned from experience that not everything may go as perfect as we intend, however, communicating with our clients and keeping you updated is a major key to a successful move. We like to consider ourselves a “concierge style” service. We respond to clients’ emails within an hour or less of receipt and always answer our phones. We provide consulting pertaining to destination customs requirements to ensure you are aware of your document responsibilities abroad. We only align ourselves with quality partners door to door well versed in providing the highest quality of packing services to insure your goods arrive in the condition they have left your hands. We ensure the smoothest clearance process and expedited delivery to avoid additional port and storage charges. Since ocean freight transportation has experienced delays and last-minute schedule changes in the last 18 months due to “global supply chain shortages”, we offer very competitive air freight options as well which allows you to receive more urgent packages within 3-7 days of shipping. Ruby International Consultants is fully insured, licensed, and bonded with the Federal Maritime Commission and the US DOT and has an A+ rating with the Better Business Bureau. Whether you require a full service move or just need to move a few boxes door to door, please reach out to us for a quote.
Rubymoves (rubymoves.com) has 84 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Taxis & Public Transport · Miami, Florida
Excellent

Taxis & Public Transport · Miami, Florida
Excellent

Taxis & Public Transport · Miami Beach, Florida
Excellent

Taxis & Public Transport · Miami, Florida
Excellent
84 approved reviews, newest moderated first
Vida F.
This service was outstanding! The guys arrived on time and moved quickly. My container was packed to capacity and nothing was damaged. Super kind and professional service. I’m extremely satisfied.
Eric B.
We have used Ruby Moves twice, most recently to ship door-to-door furniture, books and household goods from Berkeley CA to Burgundy, France. Helen and Ayal were readily available by phone for the many occasions when we had questions or needed clear explanations. We were informed by e-mail or telephone about every scheduled event and everything happened according to schedule. The two men who arrived to pack up our personal belongings were punctual, efficient, courteous and furthermore, when we unpacked our things in France, we saw everything had been carefully packed for shipment. In France, the two men were also punctual, courteous and efficient in getting 65 boxes and items of furniture up a hill and a flight of stairs. We can't imagine a more top-notch moving company. Thank you Ruby International!
Response from RubymovesJun 25, 2025
Thank you Susan and Eric for your 5 star review. It is always a pleasure speaking with you and working with you is our pleasure. We wish you well and look forward to hearing from you soon.
April P.
Well, true to form, Ruby continues to shirk responsibility, to distort facts, and to renege on any of the few useful "solutions" it proposed. Unfortunately, as a result, I must reiterate that the company is to be avoided at all costs. I am left having paid top dollar for recklessly and incompetently packed and transported high value items which also are cherished family heirlooms. I will be reporting my experience with this company to consumer protection agencies and other relevant public entities. Something is deeply wrong with this company and its personnel. I have moved across this globe numerous times and NEVER experienced such incompetence and outright refusal to even attempt to make things right.
Response from RubymovesJun 20, 2025
We’re disappointed to read your review, especially given how much time and effort our team invested in trying to support you through this move. To set the record straight: your assigned salesperson was respectful, communicative, and accommodating throughout, generous to a fault. To characterize him as “arrogant” or “inept” is simply untrue and deeply unfair. It’s important to note that during our numerous phone conversations, you personally acknowledged how wonderful and professional the crews were on both ends of your move. You praised Royal Hawaiian, our origin agent in Hawaii, for their excellent service. Royal Hawaiian is a trusted, top-tier provider that services both private clients as well as our U.S. military contracts—and they packed your shipment with care and professionalism. Regarding crating: you were offered professional-grade solid wood crating, which is the only type we provide. You explicitly declined this option in writing. On May 10, 2025, you emailed: “No crate! Thank you all so much!” Any claim that you were denied crating or misled about options is not supported by the facts. We understand that damages to sentimental items can be upsetting. But when delicate items are shipped without proper crating, especially internationally, risk increases and that decision was yours to which you declined. With that being said, in addition to the insurance purchased, we offered to schedule a high end furniture restoration specialist to come to the residence to view the damages in order to estimate the cost of repair in which you declined. We stand behind our responsibilities and the professionalism of everyone who worked on your move and continue to do so. We remain available should you wish to continue this discussion in a constructive manner.
LZ
True professionals from the first advice to the final execution.
Alan B.
Emelie Shany my agent for freight consignment I have nothing but praise for this girl as she handled a difficult freight issue to Australia with the greatest of ease Emelie has gone above and beyond what I think are her normal duties. Covering Quotes, Customs, Duties, Labelling Emelie remained in contact with a steady stream of updates throughout the process Emilie has been prompt with her response and solutions Highly recommend rubymoved.com for any one’s needs and Emelie as your agent Regards Alan the Ozzie
Response from RubymovesMar 21, 2025
Thank you for your comments and 5 star review. Highly appreciated!
Denise L.
Helen, with Rubymoves, was my coordinator and she was fantastic. Over the phone we went over all the box dimensions and furniture descriptions and how to prepare for the movers. She placed all the info into the system and told me what else I had room for. When the moving team came to my house they carefully wrapped all the parts to my mahogany Sleigh Bed, and packed all the boxes into a crate in less than 1 hour. The men were kind, professional, polite, and very understanding of my situation. Thank you Rubymoves for such a great Team to help me deploy!
defne
I moved my 1 bedroom apartment from Brooklyn, NY USA to İstanbul, Turkey. They have top-notch moving partners in Brooklyn, NY. All my furniture and items were packed professionally and cataloged in detail. I forgot some items and they arranged pick ups later on. Helen explained the whole process in detail and was patient and responsive as I navigated the complicated language amd process of moving overseas. Eyal did a detailed survey before I decided to use Rubymoves and made me feel at ease about the process moving forward. Helen stayed in contact until my shipment reached the docks in İstanbul and was responsive the whole time.
Ike G.
I wasn't familiar with RubyMoves/Ruby International, but after getting several estimates, my company chose them to handle the relocation of our household from southern Italy to southern Oklahoma after long-term overseas employment. From first contact, there was great communication -- they kept me informed at every step and responded quickly (sometimes after hours!) to any questions I had. They provided me with everything I needed to know, and told me exactly what info they needed from me. I complicated the import/export procedures by including some dutiable stuff in the shipment, and they even made that easy for me; they sent me the necessary forms and customs clearance was quickly and professionally handled. Their affiliates in Italy and their crew here in the States were all hard-working and efficient. Our things were packed well and delivered in the same condition in which they were shipped. Unloading was done quickly and while we didn't want much unpacked or assembled, that little bit was done perfectly in accordance with our wishes. The final item -- our car -- was unloaded at the end of our driveway this morning, shiny and ready to drive. As someone who hates moving, I must say that Ruby International's professional door-to-door service made it a fairly painless experience!