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R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

Home
Construction & Manufacturing
Factory Equipment
R.S. Hughes

R.S. HughesReviews of rshughes.com

4.3713 reviews
Factory Equipment
Corporate Headquarters: 1162 Sonora Court, Sunnyvale, California

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R.S. Hughes4.3

Reviews713 About Contact

Overall score

4.3 out of 5

Great

Average of 713 reviews

Distribution

5★73%
4★11%
3★4%
2★3%
1★10%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 774-8443
rshughes.com
Corporate Headquarters: 1162 Sonora CourtSunnyvale, CA 94086

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About R.S. Hughes

We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!

R.S. Hughes (rshughes.com) has 713 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: rshughes.com
Website: rshughes.com
Category: Factory Equipment
Location: Sunnyvale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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R.S. Hughes reviews

713 approved reviews, newest moderated first

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Aron W.
Feb 4, 2020
Fantastic customer service
Fantastic customer service, competitive prices and items are always available.
Response from R.S. HughesFeb 4, 2020
Great to hear! Thank you for taking the time to review us Aron!
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Brian D.
Feb 4, 2020
You got it when I need it
You got it when I need it. Valued vendor for sure.
Response from R.S. HughesFeb 4, 2020
Thanks for reviewing us Brian! We are glad we could get you what you needed.
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James G.
Feb 4, 2020
Only gave 4 out of 5 because there was…
Only gave 4 out of 5 because there was something I asked about but you don't carry it.
Response from R.S. HughesFeb 4, 2020
Sorry we didn't have what you were looking for this time James, but we appreciate your feedback. In the future reach out to our staff, if there is an item you would order routinely we can make an effort to stock it, just for you!
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Paul K.
Feb 4, 2020
Outstanding Customer service
Something to be said when you are constantly striving to make your customer happy!! Cant say enough good things about their commitment to customer service. Thank you!
Response from R.S. HughesFeb 4, 2020
We are so happy to get that feedback from your Paul, thank you.
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Diane B.
Feb 4, 2020
Good employees to work with
Good employees to work with. Always very helpful.
Response from R.S. HughesFeb 4, 2020
Thank you Diane! Happy to hear it.
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Bob C.
Feb 4, 2020
Mark Flunker is outstanding as is…
Mark Flunker is outstanding as is Jessica, unfortunately due to long delays at levels above Mark and Jessica RS Hughes lost out on our VMI program for cutting tools, abrasives and safety. We enjoy doing business with Mark, he is tops in the field and will continue to do so.
Response from R.S. HughesFeb 4, 2020
Thanks for your feedback Bob! We are sorry to hear that we weren't able to meet your needs, but we do like to hear our staff is outstanding. We will do our best to iron out our wrinkles and delays so that we can earn your VMI program's business back.
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Jon C.
Feb 4, 2020
Great customer service
Great customer service. Awesome group of people always willing to help with what ever products that you may need. They maintain very competitive prices and have a vast knowledge of product applications and uses. Order accuracy, short lead times, and excellent communication are what make them my number one supply vendor. Thank you Denver RS Hughes
Response from R.S. HughesFeb 4, 2020
Thank you for your sincere comments Jon! We appreciate you continually coming back to RS Hughes for your purchasing needs!
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Roger P.
Feb 4, 2020
AWESOME Customer Service
Tom, Ken, James and Cody ALWAYS provide AWESOME customer service. Anytime we need a product immediately, we know we can just call and they will have our order ready when staff arrive to pick it up. When we have encountered an issue, they are quick to fix it and make everything right. All of the Austin staff are a pleasure to work with!
Response from R.S. HughesFeb 4, 2020
Thank you so much Roger, we pride ourselves on our service, we are glad to hear that it meets your needs. We will make sure to pass on your comments to Tom, Ken, James and Cody for their great work.
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