Cassidy W.
They completely robbed me
They completely robbed me! I cannot get my money back, I lost $500!

RPGSHOW.COM is a premier full lace and lace front wig company thathas been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
RPGSHOW.COM (rpgshow.com) has 246 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 66 reviews with 1 star · Clear filters
Cassidy W.
They completely robbed me! I cannot get my money back, I lost $500!
Cherlyn R.
I ordered a wig from lifestyle.rpgshow.com and have not received the tracking number for my order. I have emailed for information - no response. The customer service # listed on their website is disconnected. I've tried the customer service number on the RPGSHOW. COM website and it rings, then disconnects. Plus I can no longer access my account. If by some miracle the wig gets delivered, I will never order from them again. There's no excuse for non-communication!
Kamisky
I would give this company a zero if the site allowed. I can personally say that this company is not legit and has deceptive practices. First, note that this company is located in China, had I known that it was not based in the US I would not have made my order. This fact is not advertised on their website. Second, I cancelled my order from RPGSHOW two months ago due to poor customer service/response time. I have email receipts from them in writing stating that they will refund me back my money. I paid them through afterpay, which paid them in full so when the order was cancelled they never refunded the money back to afterpay who would then refund me back my partial payment. Because I went through a third party Afterpay they tried to get me to pay back the money that RPGSHOW stole from them. Luckily I contacted my bank, BBB, and now the Attorney Generals office on afterpay and RPGSHOW because the issue is ongoing. I really regret ever using RPGSHOW. Normally an honorable company would give the money back to rhe third party/afterpay but this company decided to steal the money. *Consumer Beware Stay away from this fraudulent company.*
Mai
Company is a fraud. First hair I got was in clearance. Density was not 200% as said in the description, hair colour was nice however after first wash it was like the hair had cancer tons of hair fell out. I contacted seller they send me back $40 out of $400 spent. I have to buy weave to fill in my first wig. I decided to try them again and ordered another wig that came the same as the first one but I spent almost a grand thinking if I spend that much money the quality must be good but I was wrong. Luckily I did not do anything to the wig I decided to send it right back and thankfully I got a full refund. Only thing positive about this company is the customer service. I ordered from another vender that is way cheaper and the colour, density, length and texture is amazing. I am very disappointed in this company and the quality of the hair. I seen it being promoted on TRHOP. I was trying to support it but I will not support hair that feels like already warn synthetic doll hair. I’m guessing either they are sending you tubers high quality hair and average person bad quality hair or the you tubers are straight up lying about the quality of the hair they get. Either way fool me once shame on you fool me twice shame on me. I will never try ordering from this company again and they do not even deserve one star. I will continue to order from the venders that sell affordable hair that’s awesome quality.. You lost someone that would have been a loyal customer.
4 R.
Many years ago, Rpgshow was *the* place to get a high-quality unit that no one would ever know was not your real, gorgeous hair. Things have changed. With so many celebs changing their hair color, texture and styles, we've all learned that we, too, could have celebrity versatility the Hollywood way - by buying and wearing wigs. Rpgshow has surely taken full advantage and now puts out a product that is very meh and surely not worth the price. Worst of all is if you are shopping for a deal, hoping to try out what *used* to be a high-quality product and you happen to go to their clearance section. Here you'll find a trash-pile heap of just that, trash. Rpgshow is smart, with a twist of scamster. They've gotta pay their "influencers" somehow. How better to do this by selling their clearance items and allowing no refund, no matter what. I bought one of their clearance wigs. The quality of the hair feels as if it died a slow and painful death, one bad perm at a time. I wanted wavy; I got hair that I would scrape my cast iron skillets unkindly. So for their Swiss lace, which is identical to their so-called high-def lace, the holes in it are visible and large and looks more akin to a brown-colored screen door than the sheer look that folks say "melts." The only thing close to right on the lace is the color. But it looks very wiggy, very visible and would fool no one. The holes in it are actually about the exact size of those on my screen door. So nearly $400 later, I have a great start to this year's Halloween costume, but nothing I could or would ever wear to work, on a date or anywhere apart from for Halloween. Ah! And the worst is that rather than a refund for the wig that is in exactly the same condition they sent it, they offered a $60 credit to, yes, buy another of their low-quality, only-fit-for-Halloween units. Of course, we all know not to throw good money after bad, so I've simply been snookered out of $370.
Pumpkin K.
RPGSHOW ARE A SCAM!! DO NOT BUY ANYTHING ON CLEARANCE!!! THEY WILL NOT REFUND UR MONEY PER POLICY THEREFORE THEY GET TO SELL CRAP TO THEIR LOW END CUSTOMERS WHO CANT AFFORD IT AND REALLY HAVE NO OTHER CHOICE!!! 😤
angela S.
Horrible over priced wigs
Sylvia C.
Rog card services is a rip off! They do not want to replace a card that I already paid for. I lost the card and it was never used due to covid. I already per their request sent my drivers license and my proof of purchase and now all I get is the run around. Do not buy from this place! Do not order cards from this place!