RPGSHOW.COMReviews of rpgshow.com

Unfortunately, I am extremely disappointed. I am bound to a wig for health reasons and have been shopping regularly at RPG for 7 years. The hair quality was not the best, so I had to order a new one twice a year because the hair started to knot a lot and was simply no longer supple, usually after just 3 washes. I have had such a bad experience with the last three wigs I ordered since last year. With one of them, the hair loss was so extreme right from the start that she lost a lot of hair and also developed real holes on the top of her head after just one month. The customer service realized that it was a production error and only offered me a voucher of 300 dollars, the wig cost about 450 dollars. I then ordered another one. She didn't have extreme hair loss but the same thing happend again on the top of her head. There are extremely large holes, you can imagine it like circular hair loss but with a wig. I've had good experiences with customer service over the years, but I can no longer accept receiving a voucher that doesn't even cover the value of the wig. Especially as this is not due to my care but to the extremely poor quality. I was able to overlook the poor hair structure, but I can no longer wear the wig if the hair is loose at the top of my head. In the meantime, I'd rather buy a wig for €1000 instead of this one, which costs less but only lasts 2-3 months if worn regularly. I am very disappointed as I was a loyal customer and would have liked it not to have come to this.

This company is a complete scam! I specifically researched the wig I wanted to order beforehand. I watched several YouTube videos from paid influencers and then decided on a wig that was in stock. Strangely, after the purchase, my wig was not shipped immediately but only after I inquired, a week later. Unfortunately, I had to pay 13€ customs fees for FedEx to deliver the package to me (I live in Germany). Finally, I received the wig, and what can I say... it does not look anything like the product pictures and videos. The base color was not an ash brown but rather quite reddish. The cut was completely frayed and crooked, the blonde highlights were very thick and partially incorrectly placed. Additionally, the blonde highlights were not properly toned, as some areas looked simply orange. The knots were not bleached, and I didn't have the option to choose that for my wig model, so I assumed that for 560€, the knots would be bleached as standard. Overall, the hair feels very damaged, and you can tell it is cheap hair of poor quality. When I requested a return through customer support, they first rudely blamed me for not being satisfied with the wig. 1. The color varies depending on the screen, and 2. every wig is styled by hand, so it looks different. 3. I did not select the "Deep Bleach" option. Afterwards, they offered me $50 to have the wig color corrected at a hairdresser and a coupon code for my next order as compensation. They really tried everything to prevent me from returning the wig. Extremely unprofessional behavior from the company. If a customer is unhappy and can prove it with pictures, they shouldn't be so rude and make such silly compensation offers! For $50, I might have been able to fix the cut a little at the hairdresser, but nothing more. For this color disaster, I would have had to pay at least 200€ to fix it at a hairdresser, and many hairdressers in Germany are reluctant to dye wigs. When I declined all these offers, they finally sent me the address details, and I have to pay for the return shipping to China myself because they do not offer a free return label. Shipping from Germany to China with tracking costs 46€!!! And I will not get that refunded. I received my refund from RPGShow quickly, but unfortunately, due to PayPal's currency exchange from dollars to euros, I received 50€ less than I paid. Strangely, this has never happened to me before with PayPal, even though I have ordered in dollars or pounds many times. Overall, I lost €109 on this order and will never get it back. It was the biggest mistake to order from this company. RPGShow has been the biggest waste of time and money ever. Better buy wigs from Hairvivi or even Shein—both have better quality than this scam company. The influencer ads on social media are fake; as a regular customer, you get a completely different quality.

Use to be good but nowadays RPG Show has poor Quality, poor Color, poor Styling/cut. And to add insult to injury. They are still charging the same exorbitant prices for a much lower quality product.

I use to drop $500-600 on RPG Show easily every few months for way too often for YEARS 5+ yrs. But, recently I stopped purchasing from them because they stopped caring about what kind of quality they were sending me. It happened for my last 3 wigs in a row. I’d come to the belief they changed management or ownership bc my last 3 purchases had not been good quality. Not even to put on to attempt to fix it myself or invest the time/money it takes to fix it at my local beauty salon, or the inconvenience to return it (especially if it was bought at a discount rate). So, I switched to Hairvivi, they’re more expensive but I haven’t gotten any bad wigs from them ‘yet’. It’s been about a year since I left RPG Show but I want to return so bad to try the new Max wigs with the cut out ears and detachable combs /velcro . But, it gives me anxiety bc I spent soooo much money with them and they ended up not caring about me after a while or asking how to fix it. Problems I started experiencing with RPG show wigs that made me leave: Sometimes bad cut , wigs cut crooked this is fixable. I would take it to a hairstylist (pay extra) to fix it. Lines of demarkation on colored wig examples: Ombre wigs or balayage wigs colors not blended well. Terrible problem to deal with but sometimes fixable with make up or sharpie pen. Hair tracks not fully sown on to the end. Easy enough fix but shows inconsistency and an Inconvenience to me. Hair sown in uninformed directions causing hair dents to make hairs lay down in usual directions. This was the WORST of all the problems and require wig deconstruction, than a reconstruction. This problem makes the wig unwearable, just throw the whole wig away. Too too difficult to fix.I purchased one of these from RPG show and because it was a discounted wig I could not return it for a refund or store credit. The wig was still in the hundreds of dollars. You have asked why Hairvivi? Bc they currently offer the same quality of wigs you use to make when I 1st started purchasing from RPG Show 5+ years ago. That’s why.

It's a hit or miss with their wigs. The last wig I received about a month ago. It was beautiful for about 3 weeks. After that I could not do anything with it. The tangling was so bad it looked like a rats nest. I will not be ordering from any of their sites again. Rpgshow, Rpgoutlet or MyFirstWig!

The WORST wig company! Don’t believe the YouTubers promoting them they get different Wigs from what we buy! I bought a week from them for $500 and the Wig I bought was supposed to be customised with bleach nots… but it wasn’t bleached and I paid extra for the customisation as well. Also I bought it dyed and when I washed it a whole bunch of black dye was running out of it. I washed it about five times and it still runs heavily black! It also tangles and sheds immensely and I literally just bought it a month ago and I’ve only worn it twice and this is everything I’ve gone through… just terrible!!

I’ve ordered from this company before. No problems in the past. Now… Terrible company! They do not live up to their promise. I ordered a wig and once I received, I immediately wanted to send it back. It was nothing like the picture and I paid over $600.00 for this wig. I emailed the customer service email requesting to send back. They requested pictures for proof I guess so I sent it over. They stopped responding. I emailed and emailed and never received a response. I did not want to write this review because I know how bad it can hurt a business but this is ridiculous and extremely poor customer service.

Worst wig company of all because they’re advertised as if they’re selling high-quality, high-fashioned wigs, but the hair bunches and tangles after the first wash. This company made me lose faith in influencers. I purchased two wigs at once. The first two weeks were beautiful. After the first wash, I could no longer wear them. I’m a person who knows how to take care of wigs, so this was highly disappointing.