RPGSHOW.COM Reviews | Read Customer Reviews of rpgshow.com

RPGSHOW.COM Reviews | Read Customer Reviews of rpgshow.com

RPGSHOW.COM reviews

Showing 144 reviews with 5 stars · Clear filters

BOBBIE
May 10, 2024
SATISFACTION
Hello, this was my first time ordering from RPG and they did not disappoint, I was totally satisfied, I had to return the wig because of the color issue they gladly exchanged the unit with no problem, the communication was excellent and the response time was great. This is the first time I have ever been totally satisfied with a unit, I will only order from this company in the future.THANK YOU RPGHAIR!!!
Response from RPGSHOW.COMMay 13, 2024
Dear Bobbie, Thank you for sharing your wonderful experience with us! We are thrilled to hear that your first order with RPG exceeded your expectations and that you were completely satisfied with our service. We are committed to ensuring that every customer has a seamless experience, and we are delighted that we could promptly address the color issue with your wig through a hassle-free exchange. Your kind words about our communication and response time truly motivate us to continue delivering exceptional service. Once again, thank you for choosing RPG. We appreciate your support and are grateful for the opportunity to provide you with quality products and exceptional service. If you ever need any assistance in the future, please do not hesitate to reach out to us. Thank you for being a valued customer, and we can't wait to welcome you back to RPG soon! Best regards, Customer Care Team RPGSHOW
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Tanya M.
Apr 14, 2024
As always RPG show has exceeded my…
As always RPG show has exceeded my expectations. Customer service was very communicative assisting me in getting the color & layering just right for my new purchase. Wigs are well made & I always get compliments on whatever style I choose.
Response from RPGSHOW.COMMay 13, 2024
Dear Tanya, Thank you for your kind words and continued support of RPGShow! We are thrilled to hear that we have once again exceeded your expectations and provided you with a positive shopping experience. It brings us great joy to know that our customer service team was able to assist you effectively in achieving the perfect color and layering for your new purchase. At RPGShow, we are committed to ensuring that each customer receives personalized attention and guidance to create a look that suits their unique style and preferences. We are delighted to hear that you have been receiving compliments on the wigs you choose from RPGShow. Our team works tirelessly to craft well-made wigs that not only meet but exceed industry standards, ensuring that you always look and feel your best in any style you select. Thank you once again for choosing RPGShow. We look forward to continuing to provide you with top-notch wigs and service that exceed your expectations. Warm regards, Tina Customer Care Team RPGShow
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Canero J M.
Apr 10, 2024
Quality and Natural Looking Wigs
I have been using RPGSHOW since 2016 and I must confess that the quality of their wigs have always been the same up until now. I have bought so many wigs from different vendors and the quality is no where close to that of RPGSHOW. I always get the curly hair as it looks so much like my hair. Their hair looks natural. I have been working in the same place for 5 years and no one has ever suspected that I am putting on a wig. RPGSHOW has an excellent customer services. Always ready to answer questions and provide clarifications as needed. RPGSHOW is a place to go when looking for a quality and natural looking hair.
Response from RPGSHOW.COMMay 13, 2024
Dear Canero, Thank you for your continued support and loyalty to RPGSHOW since 2016! We are truly grateful for your kind words and for entrusting us with your hair needs over the years. We are thrilled to know that our curly wigs have captured the essence of your natural hair, providing you with a seamless and authentic look that blends effortlessly. It is wonderful to hear that our wigs have helped you maintain your confidence and style at work without anyone suspecting a thing. At RPGSHOW, we take pride in not only offering top-quality products but also in providing excellent customer service. Thank you once again for your loyalty and for choosing RPGSHOW. We look forward to continuing to provide you with top-notch products and service in the years to come. Warm regards, Tina RPGSHOW Customer Care Team
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Aziza H.
Apr 7, 2024
The quality of their products is top notch
The quality of their products is top-notch and they always go above and beyond to ensure customer satisfaction. I am always happy with my purchases and I will continue to be a loyal customer. I highly recommend RPGSHOW for anyone looking for high-quality hair products and exceptional customer service. Their attention to detail and dedication to their customers truly sets them apart from other businesses.
Response from RPGSHOW.COMApr 8, 2024
Hi Aziza, Thank you so much for taking the time to share your wonderful feedback about RPGSHOW! We are thrilled to hear that you are delighted with the quality of our products and our commitment to ensuring customer satisfaction. Your kind words truly mean a lot to us, and we are grateful for your continued loyalty and support. It's customers like you who motivate us to go above and beyond in providing the best possible experience. We are dedicated to maintaining our high standards and attention to detail to ensure that every purchase exceeds your expectations. Your recommendation means the world to us, and we are honored to have earned your trust. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We are always here to help and ensure that you have a fantastic experience with RPGSHOW. Thank you once again for your glowing review and for being a part of the RPGSHOW family. We look forward to serving you again soon! Sincerely, Tina and the Rpgshow Customer ServiceTeam
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Kaye F.
Oct 27, 2023
RPGSHOW 1st Class Customer Service
It was my first time buying the wig that cost $600.00 dollars and it was a beautiful 16 inch colorful blend so I paid extra. I bought it in June 2023 and by October 2023 it had some shedding and lost some length. I contacted RPGSHOW and we exchanged a few emails and I told them I loved the product but it shedded quite a bit! I provided before and after pictures per their request. They responded on how to provide great care going forward and gave me some credit to purchase another wig!!! I was so pleased that they took the time to communicate with me. My best friend has been a long time customer and I will remain with RPG as well! Great service goes a long way and RPGSHOW is number 1 with customer satisfaction!
Response from RPGSHOW.COMFeb 29, 2024
Dear Kaye, Thank you for sharing your experience with RPGshow. We're delighted to hear that you found our 16-inch colorful blend wig beautiful and that you were pleased with the level of service you received. It's disheartening to hear about the shedding and loss of length you experienced with the wig. We appreciate your patience in communicating this to us and providing before and after pictures. We're glad that our team was able to address your concerns and provide helpful guidance on maintaining the wig, as well as offering you credit towards another purchase. We value your satisfaction and appreciate your loyalty as a customer. Your kind words and support mean a lot to us, and we look forward to continuing to serve you and your best friend in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us at [email protected]. Thank you for choosing RPGshow. Warm regards, RPGshow Customer Service Team
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Rachael K.
Oct 16, 2023
I love RPGSHOW
I love this website. They make custom fit wigs to my head which has changed my confidence GREATLY! The wigs are great quality and so comfortable. I will never shop at another store again!
Response from RPGSHOW.COMFeb 29, 2024
Hi Rachael, Thank you for sharing your experience with us. We're thrilled to hear that our custom fit wigs have made a positive impact on your confidence and that you've found them to be of great quality and comfort. Your satisfaction is our priority, and we're delighted to have been able to provide you with such a positive experience. We truly appreciate your loyalty and support, and we're honored to be your go-to store for wigs. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us at [email protected]. Thank you for choosing us. Warm regards, RPGshow Customer Service Team
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Angie C.
Oct 2, 2023
My experience with RPGshow for the past…
My experience with RPGshow for the past five years has been great. The wigs are beautiful and you will never have to worry on the quality. Their quality of wigs are above reproach, best of the best and top notch. The styles are beautiful and real looking. I would say each wig is worth every dollar. The customer care rep,Tina, is honest, knowledgeable and always there to make sure their customers are satisfied.
Response from RPGSHOW.COMFeb 29, 2024
Hi Angie, Thank you for sharing your wonderful experience with RPGshow. We're delighted to hear that your experience with our wigs over the past five years has been great and that you have found them to be of exceptional quality. Your satisfaction is our priority and we take great pride in providing our customers with top-notch products and service. We're thrilled that you appreciate the beauty and real-looking styles of our wigs, and we're truly grateful for your support and kind words. Tina and our customer care team are dedicated to ensuring customer satisfaction, and we're pleased to hear that they have been able to provide you with honest and knowledgeable assistance. We value your loyalty and will continue to strive to meet and exceed your expectations. If there's anything else we can do to serve you better, please don't hesitate to reach out to us. Thank you for being a valued customer of RPGshow. Warm regards, Rpgshow Customer Serivce Team
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Nichelle R.
Sep 29, 2023
Beautiful _ I judged too quickly
I wanted to give a deserving updated review. I initially gave this wig a zero and was so upset that I spent so much money and the wig did not look like the picture. I even stated it was my worst wig ever and I own hundreds. I was so wrong. It did not have the perfect synthetic look but when I styled it - 20 minutes- it is absolutely gorgeous and worth every penny. The hair is healthy , soft, full and realistic. The scalp looks natural and it is glueless. I have received so many compliments that I wanted to make amends for the negative review. This is definitely a high quality wig , deserving of a excellent review . 5 star
Response from RPGSHOW.COMFeb 29, 2024
Hi Nichelle, Thank you for updating your review. We're pleased to hear that after styling the wig, you found it to be absolutely gorgeous and worth every penny. Your acknowledgment of the healthy, soft, full, and realistic nature of the hair, as well as the natural look of the scalp and glueless design, is truly appreciated. We're delighted that you've received numerous compliments and that your experience has turned around to warrant a 5-star rating. Your satisfaction is our priority, and we're grateful for the opportunity to address your initial concerns and provide you with a high-quality wig that you're pleased with. We genuinely appreciate your updated review and your support. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out to us. Thank you for choosing us. Warm regards, RPGshow Customer Service Team
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