Royal Legal GroupReviews of royallegalgroup.com

5 stars to customer service who are a great help every time and 3 stars max to the dept. appointed to handling the debt collectors. Communication and problem solving is key. I admit this is my own doing or why would I have reached out to royal legal in the first place. With that being said I recently got served (which I new was a probability) by a creditor that I owed $2,500. I had $1,900ish banked at the time with Global Holdings and had payment of $388.00 left to close out 1 collector. Could royal legal have paused on that collector and offered the collector suing me what was banked or at the least swiftly turned there attention to them once I made them aware? I have $1,500ish banked now that they can offer up and make monthly payments to. Maybe its simple stupid. Its so simple its stupid and cant be done that way, I get it but hey, at least tell me what's going on so I don't plunge into more debt or have to go to court. After sending in my subpoena I heard nothing from royal or my appointed lawyer. when I did call 10 days later I was told someone would reach out to me. No one did, my date had arrived to answer the court and my collectors, I had no idea how to answer. I had to google it just to get examples lol I've never been arrested or anything like that. So I spoke with the county clerk and asked the court and collectors for a continuance until I could get proper representation from royal legal. I told royal legal what happened and then a day or 2 later they appointed me a different lawyer. I reached out to them only to find out that they may be reaching an agreement but haven't heard anything since 1-27-21 from anyone. I just want to be better informed, I never get a call with an update. Keep me in the loop and let me know if there's something else I can do to assist other than give more money.

All our contacts with the Royal Legal Group have been great. Your professionalism is appreciated.

Chelsea Kennedy was helpful today and just want to say Thank You.

Very helpful

Royal Legal Group is a fraudulent gang of crooks that lie and then lie about their lies. Phone calls are not returned and when I do call, no one has any background information about my account. Royal Legal Group claimed they had a settlement agreement with a creditor and mysteriously the last payment was reversed by the creditor. Royal Legal did nothing about it for A YEAR! Until I was served with a summons to appear in court. Then Royal Legal refused to honor the contract and represent me in the case, this has happened twice and is on going. The court when they found out who did this to me told me that Royal Legal has NEVER made an appearance in their court. And that I’m basically screwed.

Took three time calling to get through, 45 min on hold only to get dropped twice. Helper was nice but still waiting on welcome package almost a moth later.

We had a pleasant conversations and my questions were answered very well.

I worked with Chelsey today and she talked me through everything! She answered every one of my million questions and never once made me feel dumb! We are still in the early stages of this process, but so far- everything is going extremely well!