RoyalcarribeanReviews of royalcarribean.com

Croisière en Islande, extraordinaire mais celle en Alaska pas formidable. Le même type de bateau et de prestation à bord, très bien mais le parcours n'était vraiment pas bon. Notamment, le bateau a navigué entre des berges certainement superbes.... de nuit ! Il faut repenser la croisière en Alaska.

11 night cruise tokyo to singapore with 5 stops; nagasaki, South Korea, Hong Kong, Ho Chi Minh and Na Treng. Within a few months of booking they had dropped Na Treng for unconvincing reasons. Then a weatger event (not their fault of course) meant we couldn't board the ship until 2 days later than planned so our cruise was now 9 days. Despite having already dropped a port stop, they announced that they would be dropping two further ports to make up time so no stopping at nagasaki and S Korea. Then the day before we were due to stop at Ho Chi Minh, a tannoy announcement that we would instead be stopping at Da Nang. We couldn't research what to do there given the extortionate cost of Internet access. There was a stampede to book trips meaning 2+ hour queues. So we lost 2 days of a cruise, 2 days of a drinks package, 5 stops became 2 of which only one was as advertised, the 2 extra nights we stayed in tokyo cost us dearly as we had to book a hotel room at short notice and to oay for food that would otherwise have been included on the ship, and the trips we had booked with external companies doe ports we didn't stop at were lost at considerable cost. The Royal Caribbean customer service response? Just disgraceful. They refunded part of the hotel cost leaving us significantly out of pocket. The lost trips? Sorry but no refund. The extra food? Nothing. The loss of 2 days of the cruise and the drinks package, they offered an on board credit. I had no reason for a credit as I had nothing I needed to spend on board so wanted a cash refund. Nope, not budging. I have been with RC on several occasions and have now cancelled my crown and anchor membership and will never sail with them again. The measure of a reputable company is how they respond when things go wrong not when things go well and RC showed their true colours. Avoid at all cost

I went on the cruise a few weeks ago. The food was excellent. They have a buffet with all kinds of food ranging from steak, burgers, pasta to Indian curry. Vinod Mandrekar, did a great job. He was attentive and helped us feel comfortable. Food quality was excellent. You'll enjoy it. We also had our own table. Ika was our waiter. He was excellent. Great service. Great conversation. These were more formal dinners and the environment was really nice. Ika is from Indonesia. Last but not least, we had a walking tour Nassau, Our tour guide did a good job showing us around Nassau. He was quite funny and helpful. The ship was in great shape. I didn't feel anything the whole time we were sailing. This was my first cruise. I also noticed the different types of people that were on the cruise. People were courteous. There were older people, families with young kids, groups, single travelers you name it. There are so many activities and that gives you unlimited options: comedy shows, surfing simulation, bars, art museums, running track and concerts. I'll be back, it's a great way to wind down and be around alot of nice people.

Vision of the seas was good. The food was mediocre even at the speciality restaurants but the crew was amazing. The spa was worth the money and I can’t wait for my next cruise!

DISGRACEFUL AND ABUSIVE. The most horrendous supposed celebration where family kidnapped and denied human rights and thrown out after three days in a foreign country after helping with a mh crisis. Victim abused, denied rights, food, change of clothes and was a ViCTIM!!! This company’s procedures are abusive, unlawful and WILL be challenged in court . He was even called a wife beater n he hadn’t done a thing wrong! Port transport told he beats his wife!! No he doesn’t!!! They threw a young couple and their young baby out with no way of getting home, for an event that was beyond her control. Totally ignorant . Sledgehammer process and abusive. After years of travelling with them, no more. See you in court. Update…Then after a traumatic and expensive way home with a young baby, they were faced by police at their door who agreed it was a total disgrace and fault of RC. Police were very shocked.,No case to answer.,big boys trying to cover their tracks for their massive abuse to a family. Totally out of order !

Altid en fornøjelse at rejse med - nu for 13 gang

Ovation of the Seas, May 2025, China, South Korea and Japan. Unfortunately, on boarding we were given the wrong cabin, which turns out to be the fault of the travel agent, not RC. We were charged £300 for an upgrade to the room we had actually booked, a cabin with a balcony. It took us a few hours to sort this out, including a long telephone call to the travel agent in the UK from China. Our cruise ended with a great disappointment as 4 designer shirts were taken and will not be returned. I didn’t realise this until we got home. The 3 shirts that I had worn were on the sofa with other used clothes, ready to be thrown into the case when we departed. One shirt was in the drawer. I have now had it confirmed that they were not ‘found’, so cannot be returned. I have never had an issue like this with the 2 other cruise companies that I have sailed with. The ship is huge with many great amenities and attractions to keep you occupied. The cabin was spacious for 2 people. The staff were very polite and hardworking. Some of the entertainment was excellent and there was a good choice in the various bars and theatre. The restaurants were very good with a varied selection of food, which was all prepared and presented very well. At times service in the a la carte restaurant was slow. Some of the trips were, in our opinion, a bit of a rip off, especially as they are so costly. One major issue was the daily service charge and the additional service charges which are automatically added when you order drinks. The daily service charges alone were over £300 but, after speaking with some Australian travellers, we challenged this and they were reluctantly removed. We would have considered sailing with RC again but, due to the lost clothes, will almost certainly not.

Carribean cruise aboard the Icon of The Seas. Brilliant staff who can’t do enough to help - our usual experience over the last 20 years. On this new ship we’re in a cabin near the back of the ship. Have to say that the engineers got the design of this ship badly wrong - we and other guests experience engine vibrations and can’t sleep property. A real nightmare. Hope they somehow resolve this but be aware before you finalise your cruise on this specific ship ! Again brilliant staff , great facilities , brilliant entertainment and excellent food with high focus on cleanliness. Mechanical engineers- please get your thinking caps on 😀!