Parking.com C.
I ordered a 2 pack and only received 1
I ordered a 2 pack and only received 1 on top of that it’s to tiny for a door. Shipping took forever and poor communication. At least half my order did arrive.* Edit* After reaching out to them they offered to replace the missing item and even send a larger one, great customer service.
Response from Rowabi lightingSep 30, 2026
We're sorry for the experience with this order. Receiving only one item from a 2-pack, along with slow shipping and limited updates, is not the standard we hold ourselves to. Our average delivery time is 4.3 days, though severe weather in Houston can occasionally cause delays, and it appears your order was affected. Please share your order number here or contact us at [email protected]. We'll send the missing item, help you find a size better suited to your door, and do our best to make up for the inconvenience. Kind regards, The Rowabi Team