Cindy K.
The package had not been delivered
The package had not been delivered. Do you have a picture of where it was placed because it cannot be found. We need proof it was delivered. Thank you.
Response from Rowabi lightingSep 30, 2026
We're sorry your package can't be found - we understand how frustrating that is. We tried to locate your order using your name but weren't able to find a match in our system. Could you share your order number or the email used at checkout? Please reply here or contact us at [email protected], and we'll request the carrier's delivery record, including any delivery photo, and work with you to make sure you receive your order. Kind regards, The Rowabi Team