Anna
Super easy and flexible to accommodate…
Super easy and flexible to accommodate a last minute request

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Anna
Super easy and flexible to accommodate a last minute request
ROSEMARY S.
I can call them if I have a problem. People in customer service is friendly. The only thing I do not like is to be charged a service fee again if you add another day to service and have already paid for a service fee prior to the additional day.
Response from Rover.com | Pet SittingNov 14, 2025
Hi Rosemary, thanks for reaching out! We're glad to hear our support team has been helpful. Rover fees are based on a percentage; by adding a day, the total booking price increases, so the service fee increases as well. We apologize for any confusion on this. If you have any questions, please know Rover support is always happy to help. As a reminder, they can be reached 24/7 at (888) 453 - 7889. -Brittney
Bill T.
Excellent referral system, great follow-up.
LDC
The platform was user-friendly and there were multiple sitters in my area to choose from.
Debbie
My mom had suffered a stroke and needed help with taking out her fur babies. I used Rover to select someone to help her. She was AMAZING! She came for a week and not only walked the pups, but was super nice to my mom and mom would go on small walks with them to get her stamina back. I highly recommend Rover.
JustAnswer C.
I found a great dog sitter!
Lois
I was able to find multiple qualified care providers in my area who responded quickly to my inquiry. The amount of information about each provider helped me sort out the best fit for us.
Shahera
The sitter Madison did not listen to my instructions and she left the dogs alone for some time.
Response from Rover.com | Pet SittingNov 14, 2025
Hi Shahera, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie