customer
Security and confidencevin background…
Security and confidencevin background checks and quality of personnel i interviewef

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing35,369 approved reviews, newest moderated first
customer
Security and confidencevin background checks and quality of personnel i interviewef
Manish
Great experience with resizable prices. I was able to do last minute bookings during holidays.
Clarissa
This service helped us to worry less about our cats while traveling for a short time for Christmas, and I'm sure it will be even less of a worry next time since we already feel more comfortable about using it. The sitter followed our instructions and was communicative during the process. We really appreciated it.
Erin R.
My sitter Anissa was amazing! My dogs have had a rough time this year. My husband passed away in April in a car accident and we lost our other dog two weeks later. My dogs now have separation anxiety. I was worried about leaving them for the first time. Anissa took the time to come over and meet them before I was due to leave. The dogs loved her and it make me so much more comfortable about leaving. Looking forward to my next trip and using Rover again!
Suneeta
Rover helped us quickly find boarding places for my dog during Christmas time. We selected based on the customer reviews on Rover!
Holly
Dog came home with very sore paws and an allergic reaction.
Response from Rover.com | Pet SittingDec 30, 2025
Hi Holly, thank you so much for letting us know what happened, and we hope your dog is doing ok. Please contact Rover Support at rover.com/help so we can gather additional details from you. We'd like to investigate this as soon as possible. -JC
Noelle C.
I’ve used Rover a few times. While I’ve gotten some pretty great dog sitters, I’ve also gotten some not so great ones. I like the ease of the rover app. I like the process and payment options. I do NOT like the follow up of rover admin. I’ve filed a complaint about my most recent experience. Admin reached out saying they would review my complaint, yet it’s been a week and nothing. Silence. UPDATE: since the reply from company on 12/30 that someone would reach out to me… as of today 1/8, nobody from company has reached out. So my review stands.
Response from Rover.com | Pet SittingDec 30, 2025
Hi Noelle, our records indicate that this situation has been handled, but please reach back out to our Trust & Safety team at 888-727-1140 if you still require further assistance with this. We would be happy to help. -Lexie
Jerri Marie Ustby-Cruz B.
Connected us with several dog sitter options. Nelly was wonderful! She cared for my brother mini Golden Doodles with loving kindness. I will hope to work with her again in the future for our dog sitting needs!