Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Michael J.
Mar 29, 2026
Found a great friend for my dog Bert.
Found a great friend for my dog Bert.
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D. Lynn R.
Mar 29, 2026
Would like to give a negative star
Would like to give a negative star! How do you expect to draw clients to your business when you advertise commercials using music/songs talking about being a "nasty girl and be a nasty girl". I will NEVER bring my fur babies to use any of your services.
Response from Rover.com | Pet SittingMar 30, 2026
Hi, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie
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Jackie C.
Mar 29, 2026
We are full time rvers and travel a…
We are full time rvers and travel a lot. Rover has been awesome in helping us find caring great sitters wherever we are.
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Nicole
Mar 29, 2026
I always find great people on Rover
I always find great people on Rover. It’s never let me down. The site is easy to use and I appreciate the reminders. Repeat customer!
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W. E.
Mar 29, 2026
Ellen is Amazing!!!
Ellen is Amazing. She makes you feel like family. We've been trying to find someone the whole family aligns with and Ellen is the one! I am a protective Grandma, but upon meeting Ellen, we immediately made a connection and that spoke volumes... We are Ellen champions and can do nothing less than sing her praise..
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Stephanie N.
Mar 29, 2026
Customers complained of ease of use and…
Customers complained of ease of use and requested an actual phone number that is consistent with bookings. Several bookings complained to me about this over and over and Rover refused to address the issue. Customer service was extremely rude.
Response from Rover.com | Pet SittingMar 30, 2026
Hi Stephanie, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie
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Helen & B.
Mar 29, 2026
Booking the reservation was easy
Booking the reservation was easy. Jennifer treated Sunnie & Amiee as if they were her own.
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Tony L.
Mar 29, 2026
Simple to use, safe. helpful
Simple to use, secure, and found a really great in-home sitter.
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