Lisa A.
I used Rover a couple of times to have…
I used Rover a couple of times to have someone watch my dog, and had wonderful experiences both times

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lisa A.
I used Rover a couple of times to have someone watch my dog, and had wonderful experiences both times
Susanne
Having moved to a new area and not knowing a lot of people to recommend a pet sitter, Rover felt like a more secure solution and it worked out great.
Chrisane G.
I have hired the same person multiple times. Wonderful, easy experience! Easy to use.
karina D.
Rover only cares about your money and not about the well being and protection of your pet. We had a very sad experience with a sitter and rover has not been helpful at all, if anything they have completely ignored us. Keep in mind if something happens to your pup, Rover will not take any accountability.
Response from Rover.com | Pet SittingApr 8, 2026
Hi Karina, thanks for reaching out. We're sorry to hear about your experience and can assure you that safety is a top priority at Rover. If you have not already, please give our Trust and Safety team a call at (888) 727-1140 so they can open an investigation and provide support. -Brittney
School A.
First time using Rover and we found an excellent sitter.
Debra B.
I thought I had found the perfect sitter for my dog. Things were great in the beginning but now…. Calendars showed available but they were not
Response from Rover.com | Pet SittingApr 7, 2026
Hi Debra, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
LK
Une application pratique au premier abord, mais j'ai rencontré des difficultés vraiment casses-pieds. Déjà, à chaque recherche il me situait aux USA, donc les profils proposés étaient ceux de personnes vivants là-bas. Donc obligée de remettre mon adresse systématiquement, même lorsque je ne quittais pas l'application. Ensuite, je trouve que Rover abuse sur les "taxes". Les professionnels doivent se voient récupérer une grosse partie de leurs gains et les particuliers doivent en plus payer des frais de service. Je comprends que le site doive vivre, mais le résultat de ces frais rend les demandes de service vraiment très chères par rapports à des demandes directes. Je l'ai utilisé pour me dépanner à un moment où j'étais en difficultés, mais je ne repasserai plus par Rover. Bien que la personne qui a été promener mon chien ait été très gentille et professionnelle, tous ces frais annexes coûtent trop chers. J'en avais pour moins cher de faire promener mon chien 2h par une dogsitter pro que j'ai trouvé via Facebook, que pour 1h de balade via Rover. Bref, je ne recommande pas et ne réutiliserai pas.
Response from Rover.com | Pet SittingApr 7, 2026
Bonjour Laura, merci d'avoir pris le temps de nous faire part de vos commentaires concernant nos frais de service. Pour les propriétaires, des frais de service de 15 % sont indiqués séparément au moment du paiement de la réservation. Ces frais ne peuvent excéder 49 € par réservation. Les pet sitters et les promeneurs de chiens perçoivent 85 % du montant de chaque réservation. Nos frais permettent de financer notre service client disponible 24 h/24 et 7 j/7, la sécurité et la confiance sur la plateforme, la maintenance du site, ainsi que les avantages destinés aux sitters (notamment le traitement des paiements et les promotions). Ils financent également notre Garantie Rover, pour vous offrir une tranquillité d'esprit totale. Nous attachons une grande importance à vos retours ; n'hésitez pas à contacter le Service Client Rover au +33 175 85 03 11 si vous avez d'autres questions. — Lexie
Kristi
First time using Rover and everything went very well. No complaints and will definitely be using it again. Derek was wonderful with my two poodles & they loved the walks & I loved getting his photos.