Rover.com | Pet SittingReviews of rover.com

All the sitters i've found on river have been amazing! very useful

Juan was so kind and buddy was happy there. We got pics every day. He was ready for drop off and pick up in a great location.

Was forced to merge to Rover from Cat in a Flat. No communication or reassurance beforehand whatsoever and no support is being provided in the transition period or no forethought in changing the all. The app is so dog focused and cats are an afterthought. I have lost my visibility, we lost the notice board and it’s just ridiculous. I don’t offer dog services yet it shows as I am. I have lost reviews too. Let’s not even talk about the absolutely extortionate fees charged on both sides. On another note, it finally pushed me to go independent and start my own business and I’m still better off than I am on Rover, so thanks for that push!

This site has always been really rubbish for me to find work on, it's just not well built, not user friendly and more expensive for customers than other similar sites. I've always done well on cat in a flat though. Untill it merged with rover and I lost all my bookings overnight plus all my reviews I built up over 7 years!!! Disgusting!

Rover poorly took over Cat in a Flat and didn’t bother adjusting anything for cat sitters. The interface is horrible, clearly not designed for this type of service, and feels like a money-grabbing app charging clients 15% for a downgraded experience. They keep saying Cat in a Flat is still a distinct company focused on cats, but nothing has been done to support it. No improvements, no proper features, no effort. With the lack of communication from both Rover and Cat in a Flat, it honestly feels like Rover doesn’t want cat sitters on the platform at all. They focus on dogs and it looks like they’re just getting rid of their competitors rather than supporting a specialised service. Really disappointing after all the time and effort put into building something on Cat in a Flat.

As a cat sitter on cat in a flat, I am furious and upset about the merge to rover. I will most likely be quitting cat sitting now because of how horrendous the app is and I feel the same as all the other 1* reviews. You’ve really ruined this for so many of us.

The merge from catintheflat has been disastrous. As a cat sitter, my current booking was deleted meaning I could not contact the owner in the middle of a booking! Additionally, my whole account was wiped meaning 7 years of reviews and clients have been removed! I tried to contact both rover and catinaflat but both just sent me in endless circles of AI chat bots. Looking through Rover, it seems to imply I’m a dog sitter who will also do cat sitting which is 100% not the case. I want nothing to do with dogs. Rover merge has completely ruined this for me and I will now be going private, a shame as catinaflat was an easy and secure way to advertise.

Great People. We have used Rover twice, and have met great people who really know how to take care of our dogs