Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
rover.com
Website
rover.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My cat sitter Liz T. stayed at my home to take care of my 7 kitties for 12 days. My trip was wonderful and even more so knowing my babies were well taken care of 24/7 during my absence. If you want peace of mind when you travel and someone who really loves cats, don't hesitate to contact Liz T.
CP
Cathy P.
Being a first time user
Being a first time user, the whole experience was great. Alvaro and Catherine were awesome. Constant communication and felt good about leaving Robyn with them
MA
Marla
My cat sitter Rebecca did a wonderful…
My cat sitter Rebecca did a wonderful job each day sending photos and information on how the cats were doing. I also asked her to water plants for me and she did that too.
JD
Jason D.
Very professional and very personal
Very professional and very personal. She was awesome. Thank you.
MR
Maggie R.
Would give negative stars if I could
Would give negative stars if I could. I had a 5.0 rating from 29 recurring sitters. The last people that I watched their dogs for scammed me did not pay me and did not follow (rover) regulations however I was then blocked as a Sitter because a person came by their home to get their keys from me. They made up some lie about me doing drugs at their home, (rover) would not show me the evidence and just said I am banned as a sitter for life when I was a very reliable and consistent Sitter. I was booked over and over and over again for five years through Rover. I took excellent care of their dogs, and they did not pay me, and I stupidly agreed for them to let them pay me outside of the app which they never did. I don’t understand why Rover finds this acceptable and say that I broke the rules because a person came to get their keys from the house, and that was the only reason that I was kicked out. Then I was called by them and they were belligerently screaming at me from a different country to get out of their house because they saw a person come get their keys from their doorbell camera. They were not staying the night or visiting or anything, and it had nothing to do with the safety or wellness of their dogs or their house. I then had to quickly collect stuff and I had left some things behind. They refused to give them to me, and I had my dogs medication who they knew I had with me (we did a meet and greet prior with my dog) and I needed that back. I was just requesting stuff back that was left behind. They screamed at me and the cops and the cops said I was “harassing them” when I was standing there saying and doing absolutely nothing. FYI, the cops also suck in Denver and they’re not going to protect you - so that’s a sidebar.
Then, I asked the rover “customer service” person why and what evidence and she wouldn’t share it with me. She couldn’t because it was fake and made up so this couple could scam me.
I don’t understand also why her reasoning behind banning me as a sitter was I didn’t pay through the app. These people didn’t pay me through the app either, so they were also abusing the app according to the same expectation and I did not get paid and actually told me that they did this before. That should’ve been a red flag that I should’ve listened to.
Furthermore, my dog was literally neglected when I used rover in a previous year for a sitter to take care of my dog. She did not take care of her. I paid her through the app and followed all the rules and I had to spend $500 to repair my house because my dog was neglected and left alone. She was alone and scratching at the door trying to escape and I had to pay to repair it and the Sitter did nothing to show remorse or fix it. She is still on the app. If Rover has a problem with the fact that I agreed that they pay me outside the app because they booked me or found me because I had a perfect review, I don’t understand why this insane couple is allowed to still be on the app. When my dog was neglected and left alone for days,I took her to the vet when I was home and my dog had lost 5 pounds. I know for a fact that that person is still an active sitter on Rover. I got no restitution from (rover) I was kicked off Rover because I was scammed and the people did not follow the rules of Rover that hired me and found me and picked me because I had a five star review. Do not trust (rover) they abandoned me both when my dog could have died while I was out of town because a sitter was paid to neglect my dog, and I got no restitution, and I was not paid to take care of three dogs and was kicked off the app when I am wanted by sitters and respected by sitters and known to be an excellent sitter.
Response from Rover.com | Pet SittingMay 2, 2026
We appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. - Mandy
TH
Tom H.
Great sitter
Great site great sitter
SH
Steve H.
My sitter Ashley and family were…
My sitter Ashley and family were absolutely perfect. Highly recommend.
WA
WA
Was referred...to Rover.com...
Was referred...to Rover.com...
Extremely pleased...
Will definitely be rebooking!!!