Rover.com | Pet SittingReviews of rover.com

The Rover sitter I found was great. But the process was not easy. The website is a bit confusing. It could be a little more user friendly.

Bought over a great company and ran it in the ground through sheer greed. These types of greedy, shameless, corporate swines need to be kept out of the pet world. They don't care for anything but more money in their pockets.

This was my first time ever using Rover, and it turned into a terrible experience. I trusted a Rover sitter with my healthy, fully vaccinated Goldendoodle, Hazel, from April 1–5, and she became severely sick during her stay. Hazel is allergic to chicken, which I clearly informed the sitter about, yet she was still allowed access to chicken bones while in the sitter’s care. Same day as pick up to come home, Hazel was vomiting, lethargic, refusing food and water, and required emergency hospitalization with over $6,000 in vet bills. The sitter never notified me that Hazel appeared unwell during the stay — I personally noticed concerning behavior through a video update sent to me. Despite veterinary documentation and an appeal letter from my vet, Rover denied my claim under exclusions in the “Rover Guarantee.” Please carefully review what is actually covered before trusting this platform with your pets.

Sitter Nicolle, took good care of my pet and sent pictures which made me know he was fine, while I was away for more than two days. Would ask for her again.

There's clearly so many fake/paid for reviews on here. This company needs to be investigated. As soon as they get a bad review 30 good ones get posted at the same time. My daughter has still not been paid for a week long sit. Since looking into this company I have heard some absolute horror stories about sitters (please do you research before using them, there are far safer companies out there.)

The takeover of Cat in Flat has been dreadful for sitters and owners. Communication has been poor. Most of my clients had no warning of changes.

I was able to find a great sitter in my vicinity without too much effort. The sign up and payment process was simple. It was easy to communicate with my sitter while I was away.

Kimberly C. was awesome!