Jennifer
I’ve been trying to report a big issue…
I’ve been trying to report a big issue that I had with the sitter I hired through Rover and am not receiving any updates or feedback at all. And I worked for Rover for several years. Extremely disappointed to say the least.
Response from Rover.com | Pet SittingMay 25, 2026
Hi Jennifer, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lynn




