Anne
I am so glad that I took a chance and…
I am so glad that I took a chance and tried Rover to take care of my challenging dogs. Kate did a great job in keeping them safe, comfortable, and well cared for while I was away. Thank you Kate!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Anne
I am so glad that I took a chance and tried Rover to take care of my challenging dogs. Kate did a great job in keeping them safe, comfortable, and well cared for while I was away. Thank you Kate!
Lori
Swetha and her husband took very good care of our large dog, Kato, for 3 days while we were out of town for the weekend. They provided lots of pictures to assure us that Kato was well cared for. He was happy, healthy, and fed when we returned. I would highly recommend Swetha as a caring dog sitter.
Elizabeth
Easy to see possible people to watch my dog and book reservations. Great communication!
Brandon
The Rover is good. The amount of emails and notifications is absolutely insane how many you all send.
Response from Rover.com | Pet SittingOct 8, 2026
Hello Brandon, thanks for sharing your thoughts. We understand wanting to streamline your inbox. You can easily customize your email preferences by logging into your account on a web browser, selecting your name in the upper-right corner, clicking Settings, and navigating to the Notifications tab. From there, you can toggle off marketing emails as well as notifications for new messages and booking requests, and then select Save Settings at the bottom of the page. Please note that essential transactional emails, things like booking confirmations, receipts, and account security notices, can't be turned off. -Ryan
Annette
I canceled my ROVER account today. I have reached the conclusion that this team is absolutely unworthy of my business. Since April, I have been repeatedly gaslighted, placated, and given empty assurances rather than seeing any meaningful accountability or genuine concern for what happened with one of their employees who would not return my house key. When I escalated the issue, management encouraged me to buy an electronic lock and said they would reimburse me if the cost stayed under $250. I purchased and installed one for $150. ROVER denied the claim. To be perfectly clear: my issue is not the lock. The lock is merely a symptom of a much larger problem. My issue is 100% about the complete lack of care, accountability, and customer protection that ROVER demonstrated throughout the ordeal. They chose to protect and excuse an employee who was irresponsible and dishonest rather than acknowledge the seriousness of that conduct and take appropriate action. That decision speaks volumes about ROVER’s priorities. I expected better from a company entrusted with the care and safety of people’s pets. Instead, I have spent months fighting to be heard while ROVER repeatedly deflected responsibility. I will not continue giving my money to a company that treats a serious customer concern this way.
Response from Rover.com | Pet SittingOct 8, 2026
Hi Annette, we appreciate your feedback and we’re sorry to hear that this was your experience. Our review process is confidential, so we cannot share what steps may be taken with regard to the care provider (or owner). Safety and user satisfaction are top priorities at Rover. Please know that our Support team remains available to you at 888-453-7889 if you would like further clarification regarding our policies. -Ryan
Darlene
Ronald stepped up even when I didn't have had misplaced his contact information. He still took excellent care of the dogs and posted the dog pictures onto the web-site, which put my mind at ease.
Lynda
Very nice and thoughtful person to work with.
Amy
I GOT A PET/HOUSESITTER THROUGH ROVER AND I GOT A REAL STINKER . THEY DON'T VET THEIR EMPLOYEES. I DIDN'T GIVE ROSE A BAD REVIEW BECAUSE SHE RETURNED THE GENEROUS CASH TIP I GAVE HER. HIRE AT YOUR OWN RISK.
Response from Rover.com | Pet SittingOct 7, 2026
Hi Amy, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We encourage you to contact our 24/7 Trust & Safety Team at 888-727-1140 for further assistance. -Ryan