Maureen
Great communication
Great communication. A smooth platform to read about and hire pet sitters.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Maureen
Great communication. A smooth platform to read about and hire pet sitters.
Sandy K.
I have only used Rover once for a 3-day period, but it was a good experience. Communication was good and our sitter was on time and followed instructions. I will be going on a two week trip in early September, and I will be hiring the same cat sitter, so hopefully that will go well too.
Dawn
Andrew was great. Made us feel so comfortable about leaving our dog. Sent us updates and pictures.
shellie
During my two weeks of itting two days were called premium days so I had to pay premium price for all 14 days. I thought this was wrong.
Response from Rover.com | Pet SittingJul 9, 2026
Hi Shellie, thank you for providing your feedback. Holidays are a busy time for everyone, sitters and pet parents alike. That’s why sitters have the ability to raise their rates for services throughout the holiday season. If a booking includes dates within a holiday period, the sitter’s holiday rates will be applied to the first pet in the booking for the entire booking. If you would like further clarification on our rates and policies, you can always reach out to our Rover Support Team at 888-453-7889. -Lynn
Emanuel
Excellent Service.
Gene S.
A family medical emergency called us out of state and we needed care for our older cats while we were away. This was a very immediate action that required a quick booking. We relied on Rover for the first time and received exemplary service. Kaley contacted us immediately and worked with us through the process of feeding and care, alarm system use, specialized health care needs, and possible time extension. We constantly received updates and photos during the 4 days we were away. The house was secure when we arrived home and the cats were happy. Oh, and this happened during a holiday when Haley was already very booked.
Jawawna
The care for my dog was excellent. I will definitely use the service again.
Kat
Did not address my review or refund me for items that were not returned to me. Asked for pictures but I am unable to take pictures of missing items.
Response from Rover.com | Pet SittingJul 9, 2026
Hi Kat, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lynn