Sarah
Not Happy with Rover!
My sitters were very nice and mostly did a good job. However, there is nothing at all that I like about Rover. They send constant texts or emails, none of which were either needed or requested. They charge a substantial fee, which I wouldn't mind if their sole service was to put you in touch with a sitter or sitters. Instead,they insert themselves into every aspect of the booking asking for personal information I am completely unwilling to share with a website! Unless they make changes I will probably never use them again, maybe even in an emergency...
Response from Rover.com | Pet SittingJul 15, 2026
Hi Sarah, thank you for taking the time to provide us with your feedback regarding our platform. Our Support Team would be happy to assist you with your notification preferences as well as any other issues you may have. Feel free to contact them at rover.com/help. -Lexie




