Rover.com | Pet SittingReviews of rover.com

Our experience with pet sitters through Rover has been disappointing, particularly regarding reliability, communication, agreed-upon care, and respect for our home. We travel frequently, so reliable, long-term availability is a key topic when we interview sitters. We have a lap dog and a quiet, independent cat, and we explain their needs and our expectations before hiring anyone so they can decide whether the arrangement is a good fit. We recently interviewed a sitter who assured us that pet sitting was her full-time job and that she would be available on an ongoing basis. Based on those assurances, we hired her and booked our upcoming trips, confident that we had dependable care arranged. After one stay, everything seemed fine. About a week later, however, she canceled all future dates, explaining that she had accepted a new job and was no longer pet sitting. With another sitter, we experienced different problems. She brought her husband into our home without our permission, repeatedly requested additional charges, and during a holiday booking left our pet alone longer than agreed on multiple occasions. Her frequent photo and video updates gave us the impression that she was spending the agreed-upon time with our pets. We later discovered through our Ring camera that her absences extended hours beyond the agreed limit. The updates had given us a misleading picture of the care being provided. We have also experienced repeated delays in communication with several sitters. Despite choosing sitters with five-star ratings, we have often been left waiting for responses when trying to confirm arrangements or discuss care. Timely communication matters when someone is responsible for our pets and our home. These experiences have left us scrambling to find trustworthy care, caused us to cancel travel plans, and resulted in financial losses. We understand that circumstances can change, but accurate communication about availability, honoring care arrangements, and obtaining permission before bringing someone into our home are reasonable expectations. After several disappointing experiences, we have moved on to other platforms in search of dependable care. Rover did not provide the peace of mind we hoped to find.

I was very happy with Rover web page. Very easy to use. I was able to choose my pet sitter and I will recommend her to anyone. I will use the service again but it would be nice not to get so many texts.

The ease in finding someone we could trust with our furry kids was amazing! In fact I thanked God for His divine intervention! We were camping in a fifth wheel to attend the wedding of our grandson. High winds and heavy rain was predicted for the weekend and we were concerned about leaving our furry kids in the camper while we attended the wedding events. We needed a trustworthy caregiver with a safe home and ROVER made it possible!

Laura was really good with our dogs, they loved her. She communicated and sent pics daily.

It was great

This is a great app for finding the best pet person for you.

The application process was quite easy in selecting an experienced pet sitter. We required overnight care and was at ease with the reputation Rover has acquired in providing good quality care givers who can be trusted. We were not disappointed, top notch care was given to our pet.

Anita was fantastic. She took such great care of my cats. I'm so blessed to have found her. I will be using her again next year.