Eugene W.
The person never showed up and I was…
The person never showed up and I was scammed for my money. I’ve been trying to reach Rover for days. There should be a refund option.
Response from Rover.com | Pet SittingJul 25, 2026
Hi Eugene, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lynn




