Nancy
Rover condones walkers that lack integrity
Rover condones dog walkers that don't show up to walk dogs they are scheduled and paid to walk but lie and say they did. I paid for 14 30-minute walks and dog walker showed up six times and collectively walked the dog for a total of one hour with no repercussions.
Response from Rover.com | Pet SittingAug 17, 2026
Hi Nancy, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lynn




