Maria
Boarded Lola with Barbara for the very…
Boarded Lola with Barbara for the very first time. A great experience for both of us. Barbara went above & beyond to cater to Lola. I was very appreciative of her care and .

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Maria
Boarded Lola with Barbara for the very first time. A great experience for both of us. Barbara went above & beyond to cater to Lola. I was very appreciative of her care and .
Deb
Rover was easy to use, gave me many options on the sitter and found me Bella, who is amazing.
Lisa
I have appreciated the service I’ve gotten from Rover dog walkers and house/dog sitters. I find the app hard to use sometimes. For example, i can’t search for dog walkers I’ve used before, and that’s problematic when I like certain dog walkers. I don’t want to start over from scratch. Also, if I have multiple but not consecutive days I need a dog walker (such as Monday, Wednesday, and Friday of the same week), I have to create a new request for each date instead of making one request that one provider might be able to fulfill.
Response from Rover.com | Pet SittingAug 18, 2026
Hi Lisa, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, like with recurring bookings, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Barry
Very helpful reviews, profiles, and cost structure clear and upfront.
Ann
Elyse took excellent care of our cat Henry while I was out of town. She sent frequent reports and photos. I would absolutely trust her again with Henry!
S C.
Rover is my go-to app to find great care for my pets! I've used Rover for over a decade and always find caring, reliable sitters for my dogs!
Sid K.
Extremely poor customer service. Endangered my dogs care by dog sitter. Rover did not refund my money. Customer service was rude. Refused to listen to my safety concerns! Never again using this service. Moved to Wag and will ONLY hire sitters from Wag
Response from Rover.com | Pet SittingAug 18, 2026
Hi Sid, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Lin
Dog sitter abandoned my dog and Rover has not refunded me. Specifically, my house sitter left my dog (overnight) for nearly 12 hours without telling me and despite me reaching out. My dog ended up going over 24 hours without a walk or potty break. Unsurprisingly, I decided to replace the sitter without an outside party. I spoke to Rover support multiple times. At first, they confirmed I would be refunded for the remainder of the stay, but after formally cancelling, they went back on that promise. I am disappointed that Rover’s word means so little and they were not supportive in an indefensible situation.
Response from Rover.com | Pet SittingAug 18, 2026
We appreciate your feedback, and we're sorry to hear that this was you and your pet's experience. We will ensure that our Trust & Safety Team contacts you back as quickly as possible to expedite the review of this incident. In the meantime, please don't hesitate to contact our Rover Support Team with any questions. -JC