Rove LabReviews of rovelab.com

Response from Rove LabJun 19, 2026

非常感謝你分享你的體驗！我們很開心知道沙發的舒適度和軟硬度都符合你的期待，也很高興它剛好適合你的空間。Kim 很高興能協助你，希望你繼續好好享受你的新沙發！

Response from Rove LabJun 16, 2026

Thank you so much, Christian! We’re so happy to hear that your experience with our team was smooth and helpful. Margie loved assisting you. We hope you’re loving your new piece!

Response from Rove LabJun 16, 2026

This makes us so happy to hear! We love our pet customers. So glad the firmness, waterproof design, and raised edges are working perfectly for your dog, especially as his new favorite headrest. Thank you so much for sharing this with us! 🐶🫶🏻

Response from Rove LabJun 10, 2026

Hi Lisa, Thank you for your review. We're sorry, your last message did not get a reply when it should have, and that's on us. Your order was placed on pre-order with an estimated shipping window between June 2 and June 9. We had a short delay on our end, but your order has just arrived at our warehouse today and is currently being processed by our team for dispatch. Please allow 1 to 3 business days for processing, and once shipped, delivery typically takes 5 to 7 business days, depending on your location and courier. We'll do better on the communication side. Thanks for your patience, Lisa. Denis V. Head of Operations Rove Lab

Response from Rove LabJun 19, 2026

This makes us so happy to read. Thank you for sharing your experience! We know it can feel like a big decision to try a different kind of sofa, especially after researching so much, so we’re thrilled to hear that your new Rove Lab sofa has lived up to expectations. Comfort, design, and beautiful fabric are exactly what we hope you feel every day. Thank you for trusting us with your home!

Response from Rove LabJun 19, 2026

Thank you so much for your review! We’re very happy to hear that you had a positive experience with our team. Clear communication and understanding each customer’s situation are really important to us, so we truly appreciate you sharing this.

Response from Rove LabJun 12, 2026

Hi Anna, We reached out to gather more details so we could assist with your return request, but we did not receive a response within the required timeframe and the case was closed. If you still need help, please contact our support team at [email protected] with your order details, and we will look into this for you. Dênis V. Head of Operations

Response from Rove LabJun 19, 2026

Thank you so much for sharing your experience! Practicality and comfort are exactly what we wanted to prioritize with the M1 Outdoor, so we’re very happy to hear the setup was easy and smooth, even on your own. We hope you’re enjoying your outdoor space even more now that it has fully expanded and settled into shape!