Svitlana
It was an excellent experience
It was an excellent experience, the German-speaking excursion to Schoenbrunn on 23.09.26 at 16:05. The guide was great, I did not l notice how the 2,5 hours flew by.

Rosotravel started in 2017 when Weronika Sipak and Robert Sekscinski came up with a simple idea: city experiences that are easy to choose, clear to book, and worth remembering long after the trip.Today, Rosotravel is the travel experiences brand of Roso Group LLC, a US company registered in Wyoming and a member of ASTA (American Society of Travel Advisors). Since 2017, we've delivered experiences to over 400,000 travelers, with a 97% satisfaction rate based on post-trip surveys.We run Rosotravel through a globally distributed team of 50+ people, working with local guides and trusted partners across 6 continents and 100+ cities. When you book, you get clear details up front: where to meet, when the tour starts, how long it lasts, and what's included. If plans change or help is needed, our team stays close - from confirmation through to successful completion.Our offer covers guided city tours, private experiences, attraction and museum tickets (skip-the-line where available), day trips, tasting tours, and custom programs. We operate across Europe, North America (USA and Canada), South America, Asia, Australia, and Africa.No guessing what's included. No last-minute surprises.
Rosotravel (rosotravel.com) has 157 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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157 approved reviews, newest moderated first
Svitlana
It was an excellent experience, the German-speaking excursion to Schoenbrunn on 23.09.26 at 16:05. The guide was great, I did not l notice how the 2,5 hours flew by.
Massimo R.
Amazing amount of interesting facts and history, very well told. Recommended.
Russo
La guida e’ stata pazzesca con il giusto mix di aneddoti e culotte ci ha fatto sognare e ci ha dato tante tips utili
Yanira S.
Everything was great. Our guide so patient with all our questions!!
Response from RosotravelOct 13, 2026
Hi Yanira, Thank you! A patient guide who welcomes every question makes all the difference. Hope to see you on another tour soon! Best regards, The Rosotravel Team
Mariairene L.
La visita al castello è stata veramente interessante …sicuramente grazie alla nostra guida Martina. Professionista preparata, comunicativa, sorridente! Consiglio il tour perché Martina vi farà immergere, con tanta storia e simpatici aneddoti, nella Vienna Imperiale. Grazie Martina 👍
Response from RosotravelOct 13, 2026
Ciao Mariairene, Grazie mille per questa bellissima recensione! Martina sarà felice di leggerla - professionalità, simpatia e la capacità di far immergere i visitatori nella Vienna Imperiale sono esattamente le qualità che la rendono una guida speciale. Speriamo di rivederti presto per un altro tour! A presto, The Rosotravel Team
Florence BLANCHARD C.
La guide était super. Elle s'est exprimée dans un très bon français avec petite anecdote alors qu'elle est autrichienne. Le palais de Sisi est merveilleux.
Response from RosotravelOct 13, 2026
Bonjour Florence, Merci pour ce beau retour ! Une guide autrichienne qui s’exprime dans un français impeccable avec des anecdotes en prime - c’est exactement ce qui rend une visite vraiment mémorable. Nous espérons vous revoir bientôt ! À bientôt, L’équipe Rosotravel
Reunis
De tour was heel mooi. Onze gids vertelde alles op een hele leuke manier. Alleen was 2,5 uur best lang. Ook omdat het warm was en in het museum erg druk
Response from RosotravelOct 13, 2026
Hallo, Hartelijk dank voor uw feedback! Fijn dat de tour mooi was en dat onze gids alles op een leuke manier heeft verteld. We begrijpen dat 2,5 uur bij warmte en drukte best intensief kan zijn - dat is waardevolle feedback die we meenemen. We hopen u snel weer te verwelkomen op een volgende tour! Met vriendelijke groet, The Rosotravel Team
Marina S.
Bad communication. Changed the date for walking tour. Gave only one alternative date option. Left if too late to respond to my message asking about alternative dates. Leaving me in the position that I couldn't cancel and get a refund as I was within the 24 hour window of the original walking tour. Only Viator refunded me this company didn't care.
Response from RosotravelOct 13, 2026
Hi Marina, Thank you for your feedback. We’re sorry for the delay in responding to your message about alternative dates - this was on our end and we understand how frustrating that must have been. We do want to clarify one point: the full refund was initiated directly by Rosotravel through Viator, not by Viator independently. We’re glad the refund reached you and that the matter was resolved. We’ve taken note of your feedback and are working to improve our response times. We hope to have the opportunity to offer you a better experience in the future. Best regards, The Rosotravel Team