At Rose Garnet, we make comfortable bras that really last. We know wearing the right bra can change a woman’s look as well as her outlook.That’s why we are always seeking new and better ways to deliver bras that meet the needs of women today. We want you to wear our pieces for years, even decades, to come. This means we source the best materials, use cutting-edge technologies, fit our bras on real women.
rosegarnet.com (rosegarnet.com) has 66 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Website
rosegarnet.com
Category
Clothing & Underwear
Location
Fenton, Missouri
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I WOULD NOT order from Rose Garnet again. The bra didn’t fit and to return it, you have to make a label, pay for shipping and pay a 15% restocking fee.
Response from rosegarnet.comFeb 10, 2026
Hi Rayma,
We’re very sorry to hear about your experience!
We also want to let you know that we would be happy to waive the restocking fee for you. We recently implemented that fee because, unfortunately, we were seeing a high level of return abuse, but we never want it to negatively impact customers who are simply trying to return an item that didn’t work for them.
Please reach out to us at [email protected], and our team will take care of this for you.
We truly appreciate your feedback and the chance to make this right.
- The Rose Garnet Team
KS
Kathy S.
Very poor support and straps do not stay up
Purchased both a white and a beige Juliet wireless bra in March 2025 I started using the white one and after a few uses and washing it started to fall apart straps would not stay up on your shoulders. It didn’t give you very good support. in fact, I tried on some shirts for my sisters for a future trip and the comment that they made was why don’t you have a decent bra? It looks like your lopsided so then I put the white one away because the straps would not stay up and tried the beige one yeah worked at first and then the same thing after you wash it no support straps keep falling off your shoulders. I wouldn’t recommend this brought to anybody in fact I probably wouldn’t give it away either.
Response from rosegarnet.comOct 22, 2025
Hi Kathy,
We’re truly sorry to hear about your experience with the Juliet Wireless Bra. Your comfort and satisfaction mean so much to us, and it’s never our intention for a customer to feel disappointed.
Our team would have been more than happy to assist with a replacement or full refund if we had been contacted within the return and exchange period. Unfortunately, it’s now been seven months since the purchase, so we’re unable to process a return or refund at this time.
We also want to clarify that the Juliet Wireless Bra is designed primarily for comfort and everyday wear, not as a sports or high-support bra. Its goal is to provide light lift, softness, and wire-free comfort — ideal for relaxing, lounging, or low-impact days.
That said, we absolutely value your feedback—it helps us continue improving our products for better fit and durability.
MM
Mr Michael G.
STOP IGNORING MY MESSAGES!
STOP IGNORING MY MESSAGES!
I have not received my order even though you say that I have!
Send Proof of delivery or return my money but please Do Not keep ignoring my messages.
From. LESLEY GROOME
Response from rosegarnet.comSep 13, 2025
Hi Lesley, we are seeing that your item was marked as delivered, but it may have been delivered to the wrong address or there was an issue with the carrier.
I am sorry for the issues you have experienced but according to our records, a full refund was processed yesterday 9/12. Please allow 3-5 business days for the refund to be reflected back to your original payment method.
If you need any further assistance, please email [email protected].
Sincerely,
Rose Garnet Manangement
JG
Julie G.
Please refund order number 102397-rg
Please refund order number 102397-rg. Im tired of waiting for it.
AS
A. S.
Unfortunate Experience
I ordered merch on 5/18/25. I never got a receipt. Emailed them for updated info. They sent me an order number that doesn't exist in their "system" and what I thought was a bogus tracking number, since they told me they ship from the US and the tracking number was from overseas, likely China. 6/6/25 I filed a dispute with my CC company.
Update: in an email string 12 emails long with multiple emails on my part trying to get information on my order, RG sent me an order number that when entered into their system, resulted in a “no such order” message from their website and tracking number that showed no progress. A few hours after I posted a negative review on FB, Trust Pilot, and filed a complaint with the BBB I received a full refund, and an email full of excuses. It was the only email that actually attempted to explain why my order had not arrived. I bet they wish this was a fake review!
UPDATE: After leaving a negative review and a complaint with the BBB, I got a full refund and an email from Rose Garnet. In an email, they explained that their US warehouse had run out of the item I ordered, and as a result, it was being shipped from the overseas manufacturer. Had they communicated this to me in any of the previous 12 emails, and had they sent me a real order number and not one that showed "Could Not Find Order" on their website, I would have been ok to wait. Their customer service communication is terrible. Then, 24 hrs ago, the item arrived. Now what? I sent Rose Garnet an email a few days ago asking them how to return the unpaid item to them, should it arrive. No response. Sigh. . .
Response from rosegarnet.comJun 8, 2025
Hi, we are very sorry to hear about your poor experience and issues with your order. I am reaching out to you directly for more information regarding your order to look into it personally.
Sincerely,
Rose Garnet Management
DJ
Dotti J.
Buyer Beware!
This company sells other manufacturer bras at a much higher price. The bras are not manufactured by them!
Response from rosegarnet.comApr 10, 2025
Hi Dotti, were you unhappy with your purchase? If so, please let us know and we will be happy to assist you. We do sell other a few other brands of bras, as many companies do, BUT we also have our own bras manufactured as well.
Sincerely,
Rose Garnet Management
JM
Jody M.
These people absolutely SUCK!
These people absolutely SUCK!! The bra is not worth the time, energy, and frustration you have to go through to follow up and see any progress. I ordered over a week and STILL no confirmation but they did not hesitate to charge my card. I hate this company and will never order from them again!
Response from rosegarnet.comMar 11, 2025
Hi Jodi,
I’m sorry to hear about your frustration. According to our records, your order was placed on March 7, which was less than four days ago. As noted on our website, delivery typically takes between 5–10 days.
Additionally, I don’t see any record of contact with our customer support team. If you need assistance, you can reach them anytime at [email protected].
I will reach out to our customer support team to gather more information regarding the tracking of your order and have them follow up with you directly.
Thank you for being a valued Rose Garnet customer—we truly appreciate your continued support as I see this is your third order with us.
Best,
Rose Garnet Management
BP
Barbara P.
delayed arrival
It took forever to get my bra. They kept sending me coupons and I would reply please just give me the one I ordered. I finally got it, over a month later, and its a pretty nice bra but absolutely not worth the time and energy it took. never again!
Response from rosegarnet.comFeb 20, 2025
Hi Barbara,
We are very sorry to hear of your bad experience and the delay in shipping.
We will be looking into this immediately to investigate what caused the unusual delay.
I see that you received a partial refund from our customer support team but I would be happy to offer you a full refund for the unusual delay.
Sincerely,
Rose Garnet Management
