RoomifyReviews of roomify.com

I placed my order on July 28... Have yet to receive anything but a payment confirmation. I cannot get in contact with customer service to request a refund nor am I able to email them !! PLEASE DO NOT ORDER FROM THEM

Ordered "Doing it bundle" spent over $300 on 7/14/18 promised 5 day delivery! Did not receive until 8/1/18 with no mattress topper! Have tried contacting for refund for mattress topper 3x with no response! Gave 1 star because 0 wasn't available. You would think spending that kind of money they would a bit more organized. Not worth it, I have 4 more going to college over the next few years, I will never do business with them again! Lesson learned always read the reviews first! Buyers Beware!

Do no buy from this place. We placed our order on July 18 and the website said they would ship in 3-10 business days. They charged my credit card on the day we placed the order. We have not received anything or a shipping notice. Now they won't respond to email and their phone system is "down." Supposedly they are a small company and use this as an excuse to be dishonest and unethical.

It took over a month for my bedding to come when i orderd and paid $50 for a comforter and i recived a single sheet. 😡 I leave for college in 9 days and now i have to scramble and buy more bedding because i was sent the wrong order. Super stressful.

2 weeks???!, it's been 3 and still do not have my order!!! Tried calling and the phone system is down? Really?;!?!!?

I was really excited about my order from Roomify. My order was taking a while to be shipped and I found out it was because they were changing their mattress toppers. I requested for my order to be sent without the topper so I could receive it on time. Well the date that they said it would be shipped did not happen instead it was shipped 5 days later and because of that my order would not arrive on time. I had to cancel my order and shop last minutes for my dorm which was really a bummer.

Horrible customer service. Ordered a bundle and only received the comforter. Called several times and am given a different answer each time. 1 week later and still have not received the remainder of my bundle nor can they tell me when I will. Very disappointing. I would NOT recommend Roomify.

Package never arrived, I would talk with customers service reps on the phone and they would basically lie instead of tell me they weren’t sure when it would arrive or SHIP out and kept telling me “it should be here by... we’ll make sure it’s shipped tonight ” well it’s the week of my move in date and this company has given me nothing but last minute anxiety. A little more transparency and communication SOONER would have been nice .. if I didn’t call no one would have notified me my package didn’t ship outdid a whole MONTH.. yeah save yourself the stress .. not blaming the employees because I know there is probably more to the story but when you are selling something important it is important to be TRANSPARENT AND CLEAR with customers to prevent panic, stress miscommunication, and lies.