RoomifyReviews of roomify.com

Horrible customer service, you call the telephone number and they claim they are having phone issues to email or text for order status or questions. You email them and text, with over 24hrs later response to ask you for your order details which you already sent, so this proves 1 thing, it is a generated email/text. They claim a 10 day business turnaround on shipping, false statement. I have tried effortlessly to reach someone, via email and text with no response or solution or answer to my order. I will cancel the charge and move on to another company. Please DO NOT WASTE YOUR TIME PURCHASING, SAVE YOURSELF THE HEADACHE.

Ordered 7/28. No word from them since. Texted, emailed, and called. Contacted the State Attorney General of Texas, the FTC and going to file a theft report with police if I don't get my money back in the next 48 hrs. Read previous reviews which led me to believe this was great idea.

DO NOT PURCHASE FROM THEM. Purchased over 2 1/2 weeks ago. Sent multiple emails/text messages for over a week - no response. Order status still shows as "Pending" and cannot get an answer from them.

Still haven’t gotten anything and put my order in three weeks ago

Terrible a month later and still waiting they don’t respond to emails and don’t answer phones

Horrible customer service. I have no idea when my stuff will ship and no one will return my email. My daughter moved into get dorm on Monday and probably won't have anything she needs.

The worst customer service ever! Phones down???? What a JOKE!. Supposedly 3 weeks later it has shipped.... I am really worried now of what the quality will be. How can the Texas Attorney General not be looking into this company. Someone finally responded on Facebook, that they were looking into it, but never got back to me. Run I believe these packages maybe too good to be true! Just go to their Facebook page under last post and see all the other people with the same issue.

The money you might save here is not worth the hassle of wondering whether you'll ever get your stuff or not. Daughter placed order on 7/22, still nothing on 8/6, 15 days later. They say they will respond to the text msg you send but didn't, their phones are always down, no emails sent, etc. Do yourself a favor: shop elsewhere.