RoomifyReviews of roomify.com

I ordered my dorm room package in July! It is February and I have yet to receive it, or yet even an email. I am furious with this company and their poor costumer service. This is no way to treat paying costumers.

I had a horrible experience with this company. I ordered a bundle for my son's dorm room. It came three weeks after he started college. I had no word on when it was shipped so I also got no tracking number. I went to my bank and ask them to reverse payment. The reverse payment worked. Roomify phone service would not work this whole time. I called them multiple times to see where my shipment was and how I could return it after it came three weeks late. They said they would send me a return label. They never did. Then they disputed my bank and one that $165 back. Now I have a bundle and they won't take back the bundle. They are liars, cheaters, and terribly ran business. Do not do business with these people

My Daughter was heading to college out of state and we were excited to prebuy her items to be delivered when we got there. Unfortunately that is NOT what happened. While we were already exhausted from the moving process we were forced to drive into town hitting many stores and spending double for items my daughter needed for her EMPTY DORM ROOM. There was no one to speak to because while the machine said the phone lines were down(to buy them time) Seems the truth is there Never was a working phone line! Is that how you do business? Texting pre-canned messages is Not what I call Customer Service. Avoid this Co.!

Received shipment after several emails and about one month. Many items missing. Took several more emails before they shipped out missing items. Still one missing item after 2nd shipment. After more emails, they said they were "out of that item" and "don't know what happened". Seriously, took 20 emails from 8/4 thru 9/12 before it all ended. Refunded $8.00 for cost of missing lamp so I could buy my own, but of course I cannot find matching color in any store. TERRIBLE TERRIBLE customer service. Phone number is not connected, and every email goes to "bottom of list" because they can't manage an email trail. WILL NEVER USE THEM AGAIN. STAY WAY FROM THIS COMPANY!!!!

My daughter ordered bedding and was sent the wrong color and it was incomplete. We have tried numerous times to call and keep getting a recording stating their phone lines are down. Says to email them and it keeps coming back undeliverable. Says to text to the phone number and a response would be sent back in 24 hours. It's been 5 days and nothing! Are they still in business???!!!!

I ordered my room bundle on july fourth and my order was delivered to my home address Augest 17th. I moved into my dorm on august 12th and so I changed my address but they still sent it to my home address. I also emailed customer service multiple times and nothing was done about my situation.

If I could give a 0 star I would. Placed my order on July 30th and was suppose to be at my dorm on August 24th, but it's still not here. According to the FedEx tracker my order is in the next town over since August 18th. SO FRUSTRATING!

I would give 0 stars if I could. Received my package 14 days after ordering. Sent over 5 emails with no response and the phone services are never working. After opening my package, I saw that my comforter was FILTHY! It was stained with dirt all over it and the outside and inside of the packaging was damaged with what seemed to be caused by water. I am convinced this company is selling damaged goods to its customers and the quality is poor anyways. DO NOT ORDER FROM THIS WEBSITE!!! IT IS A SCAM!!! Reporting them to the Better Business Bureau immediately.