RoomifyReviews of roomify.com

Was a Happy customer with my first daughter..not so much my 2nd daughter 2 years later...damaged goods received...emailed and they said to send picture..which I did, now they dont respond after several attempts to contact them...so unprofessonial..wish I went with Dormify which may be a little bit more $ but worth it to have customer service when things dont go as planned. My daugher leaving tomorrow without a replacement ...all their phone #s are not listed anymore

Can someone please give me a customer service phone number

What the heck? I ordered July 31st. Order still says unfulfilled. They keep saying it will be shipping in a day or so. My son leaves in 11 days and I'm worried he'll have no bedding! I thought ordering 3 weeks in advance would be plenty of time. Crossing my fingers this shows up.

I ordered my bundle two weeks ago under the impression it was to ship in 24 to 48 hours then take 1 to 5 days to ship. They charged me the day I purchased it and when I messaged the chat feature I was told it was to ship last week 3 times. Then told it was shipping on August 2nd and should recieve tracking information that evening or the morning of the 3rd. It is now August 7th. I move into my dorm in 4 days and the package still says unfulfilled. So I called and was told yet again my package should ship today or tomorrow and take 3 to 4 days to arrive. I doubt it will. I will be in my dorm with no bedding at all. And when the package ships I will have to drive 2 hours home just to pick it up. UPDATE: Just called about 13 times in a row in order to get the phone answered to get a refund and the money won't be in my account for 3 to 5 business days. I move in 2 days and won't even have my money back to purchase the stuff I need.

I ordered a little late but site said it would ship within 24-48 hours and 5-7 day delivery. After 10 days it still hasn't shipped. They should not charge your card until it ships!! Requested for them to cancel order and they said they'd be in touch. I will dispute charge with bank and hopefully get my 300$ back!

Have not received my package and I ordered about 2 weeks ago. Zero communication at all!! I wish I would have known this before I bought from them. This is horrible!

I placed an order July 18 and was advised that my bundle would be shipping out and received in 1-5 days. It’s now August 3 and the status on my order says unfulfilled, unable to reach customer service, no email updates and I move on campus August 18. The amount of money I spent if I don’t hear back from this company I will dispute the charge with my bank. This is the worst experience ever!

Please please please do not order from this company. I ordered last year for my dorm and it took me over a month to receive my order. When I did receive my order BOTH my comforter and the sham that was supposed to come with it were missing. I immediately attempted to contact them but they do not answer their phone so my only option was to text them. The lady told me that the reason that these things were missing was because they were OUT OF STOCK! At no point did I receive any notification that these items were out of stock and they just send the remaining items without them. I had already moved into college at this point and was using a throw blanket for the time being to sleep on. The lady suggested that I pick out another comforter and they would send it to me but none of the other comforters matched with my room. So I asked if I could just wait until their comforter was restocked (in December) and she said yes. I ordered in July and come JANUARY I still hadn’t gotten this comforter. I emailed them multiple times to ask about it and they completely ignored me and I continued to email them every week until February. I finally got so frustrated that I emailed and texted them one last time demanding a refund for an item I never received. They did not reply or apologize, however I did eventually receive a full refund after being forced to harass this company for months.